HR Operations Lead
hace 3 días
Amzn Support Srvcs Costa Rica seeks an experienced HR Operations Lead to oversee data management and administrative teams. This role requires strong leadership skills, proficiency in KPIs and SLAs, and the ability to work effectively in a changing environment.
Key Responsibilities:
- Manage individual team member performance and development
- Ensure appropriate team coverage and scheduling
- Monitor and report on key SLAs and KPIs
- Deal with escalations from stakeholders
- Carry out audits and checks on data changes
Requirements:
- 2 years of work experience in HR/HR Shared Service Center/similar role
- International work or study experience
- Proficiency in Excel, Work, PowerPoint, Outlook
What We Offer:
- Opportunity to work in a dynamic international team
- Professional growth and development opportunities
- Collaborative and supportive work environment
About Us:
Amzn Support Srvcs Costa Rica is a leading provider of support services. Our team is dedicated to delivering exceptional results and exceeding customer expectations.
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