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Global HR Operations Specialist

hace 1 semana

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About JLL

- We're a leading professional services and investment management firm specializing in real estate.

We operate globally, with over 80 countries under our umbrella and a workforce of more than 91,000 individuals worldwide who help real estate owners, occupiers, and investors achieve their business ambitions.

As a global Fortune 500 company, we have an inherent responsibility to drive sustainability and corporate social responsibility.

Our purpose is to shape the future of real estate for a better world.

We use advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, people, and communities.

Our core values of teamwork, ethics, and excellence are fundamental to everything we do.

We're honored to be recognized with awards for our success by organizations both globally and locally.

We believe that creating a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to reach their full potential is crucial to who we are today and where we're headed in the future.

We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Role Summary

You will be responsible for driving HR operations best practices globally, partnering regional HR Coordinators to deliver an efficient HR operations service.

This role requires an experienced HR Analyst to create, implement, and regularly update Global HR reporting and analytics.

The role is responsible for providing the Global HR lead and the HR Leadership with monthly and quarterly global analytics that inform management information used for shaping and delivering our strategy.

Scope: Partners the Global HR Lead to provide coordination and analytic standards and reports globally for our JLL-Amazon GREF account team (c. 2,500 FTE across 58 countries, delivering multiple services).

Key Tasks and Responsibilities

  • Deliver an integrated, pragmatic HR service using consistent, innovative, and streamlined global ways of working through clearly articulated policies, processes, and accurate data.
  • Partnering the Global HR lead, Regional HR Leads, and Regional HR Coordinators, own and maintain the Global headcount tracking information, including weekly and monthly starter, leaver, changes – find innovative ways to automate the collation and maintenance of c. 2,500 FTE data worldwide.
  • Own the Global headcount data, ensuring accuracy and assuring it's fit for reporting and business purposes at all times.
  • Partnering the Global HR lead, Regional HR Leads, and Regional HR Coordinators, lead and maintain key analytics with monthly trend analysis, e.g., the Global diversity and inclusion reporting; global reward and recognition awards, client phone tool, and other headcount audits as required.
  • Support the implementation of background screening checks and tracking across the world, partnering the HR Coordinators and Talent Acquisition Coordinators in each region to meet compliance and avoid non-conformities.
  • Create new report formats that are user-friendly for stakeholders involved.
  • Partner with the HR and Learning & Development teams to drive experience-focused, consistent onboarding processes, procedures, and manager handbooks.
  • Partner the Global HR Lead and wider HR operations team day-to-day to provide accurate data and analytics that help deliver our people strategy and business objectives.
  • Collate weekly new starters and onboarding requirements from the regional HR Coordinators, in collaboration with the talent acquisition team and payroll.
  • Collate weekly off-board report and audit off-boarding to ensure compliance has been achieved.
  • Partner regional HR coordinators and HR teams to provide training, manager guides, and communications related to offboarding process – driving compliance and management ownership.
  • Lead adhoc and routine headcount and off-board audits to meet client requirements.
  • Maintain excellent filing procedures, focusing on data accuracy, global collaboration across the HR coordination team, and adherence to policies.
  • Design appropriate initiatives and deliver project work as agreed with the Global HR Lead.