Global Program Excellence Specialist

hace 4 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

**About Amzn Support Srvcs Costa Rica**

We are a fun and diverse team with members in several different countries, working together to deliver high-impact projects and programs.

**Job Summary**

We are seeking an experienced Global Program Excellence Specialist to join our team. The successful candidate will be instrumental in the success of some of Amazon's strategic and high-impact projects and programs.

**Key Responsibilities**

  • Working closely with third-party vendors to assess risks and maintain Amazon data handling requirements for third-party relationships.
  • Managing centralized tasks, including Vendor Operational Compliance Readiness activities, such as NDAs, ABDD - Anti Bribery Due Diligence, Financial Risk Assessment, and Contract Risk Assessment (Insurance Review).
  • Partnering with InfoSec, Payroll Operations, Vendors, and internal Payroll and Time and Attendance teams across regions to understand unique use cases, requirements, pain points, and challenges.
  • Enabling delivery of Global Programs and Projects by supporting project delivery and critical project tasks.

**Required Skills and Qualifications**

  • A minimum of 3+ years of experience in shared services or similar operations in the Finance Operations/HR/Payroll field.
  • Knowledge and experience of Time and Attendance (TAA) solutions, Payroll, and/or other HR Tools and processes.
  • Experience in creating and maintaining dashboards to display program, project, or cost-related data.
  • Excellent interpersonal skills with the ability to communicate and influence cross-functional teams with members at all levels within a matrixed organization.
  • Experience working with Vendors and Vendor Management teams.
  • Automation experience, e.g., VBA, Macros, advanced MS Excel.
  • Strong process documentation skills.
  • Experience in Technical Analysis and Information Security.
  • A formal qualification in project management Prince2/PMP is desirable.
  • Certification of Competency in Business Analysis (CCBA).

**Benefits**

  • A competitive compensation package.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • The opportunity to work on high-impact projects and programs that make a difference in the lives of Amazon customers.


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