Business Analyst
hace 6 días
At Amzn Support Srvcs Costa Rica, we are seeking a skilled Business Analyst to join our Exits Team. As a Business Analyst - HR Operations, you will play a vital role in supporting the development and implementation of HR processes and systems.
Key Responsibilities- Process transactions for multiple HR employee programs, ensuring accuracy and efficiency.
- Partner with diverse HR teams to provide support and expertise in HR operations.
- Draft audit reports detailing methodology, results, and recommendations to drive process improvement.
- Elevate issues and ideas for process enhancement to Leadership and Management.
- Verify data and perform data entry, identifying variances and discrepancies for correction.
- Maintain high-quality and timely measurement deliverables that meet customer expectations.
- Stay up-to-date on changes in PeopleSoft system impacts and internal/external interfaces.
- Continuously strive to enhance efficiency and effectiveness of existing systems and explore enhancements based on KAIZEN and LEAN methodologies.
- Manage confidential and sensitive employee information while adhering to strict confidentiality standards.
The ideal candidate will possess 2+ years of experience in HR transactional processes, with proficiency in manipulating and analyzing data to present recommendations in various formats. They will also be comfortable working with large datasets, developing metrics, and creating reporting tools using Excel, Access, and Tableau. Strong attention to detail, problem-solving skills, and ability to troubleshoot independently or escalate when necessary are essential.
We value exceptional communication skills, including verbal and written fluency in English and French languages. Additionally, prior work experience with HR, Recruiting Systems, or human capital management software is a plus. If you are passionate about driving process improvements, have a keen eye for detail, and can effectively communicate complex ideas, we encourage you to apply for this exciting opportunity.
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