Business Intelligence Analyst

hace 3 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Unlocking Operational Efficiency

Amzn Support Srvcs Costa Rica is at the forefront of delivering innovative screening services that meet the evolving needs of our customers. We are now seeking an experienced Business Analyst to join our team and help us unlock operational efficiency through data-driven insights.

Key Responsibilities

  • Develop and maintain data collection processes to ensure data accuracy and completeness
  • Design and optimize dashboards on Quicksight, Tableau, or MS Excel to present findings in a clear and concise manner
  • Collaborate with stakeholders to develop requirements, prioritize projects, and drive standardization and delivery of dashboards
  • Drive process efficiency and automation by identifying opportunities for improvement and implementing solutions

Requirements and Qualifications

To be successful in this role, you will need:

  • 3+ years of experience in a business analyst, business intelligence, or advanced reporting role
  • Proven experience in developing requirements, formulating business metrics, and building dashboards on data visualization tools
  • Demonstrated ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
  • Superior verbal and written communications skills, as well as the ability to work effectively with multiple teams and external organizations
  • Knowledge of Python or R is desirable


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