HR Global Operations Manager

hace 7 días


San José, San José, Costa Rica Pfizer A tiempo completo

**Company Overview**

Pfizer is a leading pharmaceutical company that aims to improve patients' lives through innovative solutions. Our Core HR Services team plays a crucial role in supporting this mission by providing exceptional administrative services.

We are seeking a highly skilled Core HR Services, Global Process & Operations Sr Associate to join our team. This individual will be responsible for managing the administrative aspects that enable the best service provided by the Pfizer Colleague Service Center.

The successful candidate will collaborate with various stakeholders to ensure high-quality transactional operations and provide support to the CHRS FUSE team in implementing changes to the Case Management System.

Key Responsibilities
  • Provide approvals for needed resources for new onboarding IBM agents and manage regular audits of security access.
  • Administer IBM resources in the Get Access System, ensuring proper creation, termination, and renewals.
  • Manage reporting technology related to PCSC operations.
Requirements
  • Bachelor's degree or equivalent in HR Admin/Technology or a related field.
  • A minimum of 3 years of experience supporting HR Operations-related activities in a Shared Services environment.
  • Demonstrated experience collaborating with third-party vendors and stakeholders to improve service performance.


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