Customer Success Specialist
hace 2 semanas
We're seeking a highly skilled and proactive individual to collaborate with Payment Service Providers (PSPs) to set up approved merchants, troubleshoot merchant-related problems, and escalate issues when necessary. Additionally, this role requires strong problem-solving skills, attention to detail, and a proactive approach to delivering exceptional customer service.
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Customer Success Specialist
hace 3 días
San José, San José, Costa Rica Tibco A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer success organization, you will be responsible for ensuring the successful adoption and retention of our customers.The primary goal of this role is to ensure customer success by building strong relationships with our customers and...
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Customer Success Specialist
hace 2 semanas
San José, San José, Costa Rica Zscaler A tiempo completoZscaler is a SaaS company that operates in a high-growth market, leveraging the Annual Recurring Revenue (ARR) model to fuel its expansion.We offer a fun, collaborative, and passionate work environment where you will have the opportunity to work on cutting-edge technologies and architectures.As a Customer Success Specialist at Zscaler, you will be...
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Technical Customer Success Specialist
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job DescriptionWe're seeking a Technical Customer Success Specialist to join our team. As a key...
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Customer Success Specialist
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoJob OverviewWe are seeking a talented professional to join our team as a Customer Success Specialist. In this role, you will be responsible for developing and delivering training plans for supplier engineers based on skills gap analysis and product needs.Key ResponsibilitiesSupport delivery partners and/or teams by enhancing support readiness and ensuring...
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Customer Success Specialist
hace 18 horas
San José, San José, Costa Rica Crg Solutions A tiempo completoWe are seeking a highly organized and detail-oriented customer success expert to join our team.You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success.Key Responsibilities:- Act as the primary point of contact for assigned...
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Enterprise Customer Success Manager
hace 5 días
San José, San José, Costa Rica Cloudera A tiempo completoJob Description:The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model.This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation in...
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Customer Success Strategist
hace 2 semanas
San José, San José, Costa Rica Hashicorp A tiempo completoAbout the Role:The Portfolio Adoption Specialist is accountable for driving adoption and mitigating renewal risk across a portfolio of accounts. To achieve this, they develop strong rapport with all user personas linked to the adoption of HashiCorp's products and execute defined customer success journey milestones via prescribed playbooks.Key...
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Customer Success Advocate
hace 9 horas
San José, San José, Costa Rica Appvance A tiempo completoJob Overview:">Appvance is seeking a seasoned Technical Support Specialist to join our Customer Success Team. The ideal candidate will have 2+ years of Technical Customer Support experience and a strong understanding of web and mobile app development.">Key Accountabilities:">">Provide technical support to high-visibility clients and partners">Collaborate...
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Customer Success Specialist
hace 1 semana
San José, San José, Costa Rica Microsoft Corporation A tiempo completoWe are committed to delivering exceptional customer experiences at Microsoft Corporation. Our Customer Experience and Success (CEnS) organization is responsible for shaping the company's end-to-end customer experience. With over 15,000 employees worldwide, this newly expanded organization reflects our ambition to be recognized as a customer experience...
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Customer Success Advocate
hace 13 horas
San José, San José, Costa Rica Bma Group A tiempo completoJob OverviewThe Bma Group seeks a highly skilled and motivated Customer Success Specialist to drive the adoption of our products and services. This is a full-time position that requires strong organizational and time management skills, with the ability to execute instructions and request clarification when needed.ResponsibilitiesReview CRM cases and provide...
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Customer Success Strategist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoDrive customer success by delivering value through strategic partnerships. As a Customer Success Account Manager at Microsoft, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships.Key Qualifications:BACHELOR'S DEGREE...
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Customer Success Director
hace 2 semanas
San José, San José, Costa Rica Servicenow A tiempo completo**About the Role**We are seeking a seasoned Customer Success Director to lead our Success Center team in delivering exceptional customer experiences across our digital, commercial, and mid-market customers.The ideal candidate will be responsible for developing strong executive relationships, executing customer success strategies, and driving business growth...
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Manager, Customer Success
hace 2 días
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
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Customer Success Manager
hace 4 días
San José, San José, Costa Rica Hewlett Packard Enterprise A tiempo completoCustomer Success ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "IT...
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Manager, Customer Success
hace 3 días
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
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Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Hashicorp A tiempo completo**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...
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Customer Success Advocate
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout the JobThe Customer Success Advocate role is responsible for delivering customer success through technical and SME coaching for Delivery Partner Engineers/Advocates. This includes partnering with the Support Delivery Manager and CSS Training teams to address readiness gaps.
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Customer Success Executive
hace 2 días
San José, San José, Costa Rica Cisco Systems A tiempo completoWhat You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...
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Customer Success Strategist
hace 2 semanas
San José, San José, Costa Rica Tibco A tiempo completoAbout Us">Tibco, a leading cloud solution provider, empowers employees to learn, dream, and build the future of work. We value diverse lived experiences, passion for technology, and courage to take risks.">We are on the brink of another Cambrian leap - a moment of immense evolution and growth. Our team is responsible for customer success and adoption within...
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Customer Success Strategist
hace 2 días
San José, San José, Costa Rica Cisco Systems A tiempo completo**Job Overview**Cisco Systems is seeking a highly skilled Customer Success Strategist to join our team. As a key member of our Customer Experience organization, you will be responsible for developing and executing strategic plans to ensure customer success and drive business outcomes.**Responsibilities**Develop and implement customized success strategies for...