Customer Success Strategist

hace 6 días


San José, San José, Costa Rica Microsoft A tiempo completo

Drive customer success by delivering value through strategic partnerships. As a Customer Success Account Manager at Microsoft, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships.

Key Qualifications:
  • BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION OR RELATED FIELD
  • PASSION FOR TECHNOLOGY AND CUSTOMER SUCCESS
  • EXCELLENT COMMUNICATION AND ANALYTICAL SKILLS

In this role, you will work closely with the account team to identify business and technical needs for change and align with the account team to link customer success plans with account plan priorities.



  • San José, San José, Costa Rica Tibco A tiempo completo

    About Us">Tibco, a leading cloud solution provider, empowers employees to learn, dream, and build the future of work. We value diverse lived experiences, passion for technology, and courage to take risks.">We are on the brink of another Cambrian leap - a moment of immense evolution and growth. Our team is responsible for customer success and adoption within...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    About the roleThe Customer Success Manager at HashiCorp is a critical player in driving long-term customer success. The ideal candidate will have 8+ years of experience in TAM, CSM, or program management with technical aptitude. They will be responsible for managing a portfolio of accounts, ensuring adoption and health, and identifying expansion...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Company OverviewMicrosoft is a leader in empowering individuals and organizations worldwide to achieve more through innovation. Our company culture emphasizes embracing growth, inspiring excellence, and encouraging teams and leaders to excel daily.We strive to create life-changing innovations that impact billions globally. As a key member of our team, you...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    About the Role:The Portfolio Adoption Specialist is accountable for driving adoption and mitigating renewal risk across a portfolio of accounts. To achieve this, they develop strong rapport with all user personas linked to the adoption of HashiCorp's products and execute defined customer success journey milestones via prescribed playbooks.Key...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    The **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    Job Description:We are seeking a highly motivated Sales Growth Strategist to join our team. As a Sales Growth Strategist, you will work in partnership with customers to define and execute a winning growth strategy for both Mondelez International and the customer.Key Responsibilities:Develop and drive broad customer relationships across all levels


  • San José, San José, Costa Rica Microsoft A tiempo completo

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Marketing Strategist

    hace 3 semanas


    San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Company OverviewAt Microsoft, our mission is to empower every person and organization on the planet to achieve more. We are a customer-obsessed company that strives to deliver exceptional experiences through our products and services.


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    **Senior Marketing Strategist Role**We are seeking a seasoned Senior Marketing Strategist to lead our marketing efforts for our casino and betting products. As a key member of our team, you will be responsible for developing and executing strategies that drive player engagement and bettor acquisition.**Key Responsibilities:**Develop and execute comprehensive...


  • San José, San José, Costa Rica Servicenow A tiempo completo

    **About the Role**We are seeking a seasoned Customer Success Director to lead our Success Center team in delivering exceptional customer experiences across our digital, commercial, and mid-market customers.The ideal candidate will be responsible for developing strong executive relationships, executing customer success strategies, and driving business growth...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    **About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    About the JobSmartsheet is seeking an experienced Customer Success Manager to join our team. In this role, you will be responsible for managing a portfolio of enterprise-level accounts to drive customer satisfaction and retention. This includes serving as the primary contact for key customers, understanding their success criteria, addressing questions and...

  • Content Strategist

    hace 6 horas


    San José, San José, Costa Rica Jll A tiempo completo

    Job DescriptionWe are seeking a skilled Technical Writer to join our Global Real Estate and Facilities (GREF) Operations Team. The successful candidate will develop high-quality, user-centered content documenting global GREF policies, standard operation processes, guidelines, and work instructions for our internal teams.The ideal candidate will have 5+ years...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Talent Development Strategist Job Description**Western Union is seeking a talented HR professional to join our team in Costa Rica. As a Talent Development Strategist, you will be responsible for developing and implementing effective talent management strategies to drive business growth and improve employee engagement.**Key Responsibilities**Develop and...

  • Customer Success Manager

    hace 3 semanas


    San José, San José, Costa Rica Hewlett Packard A tiempo completo

    **Job Summary**- This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.**Responsibilities**- Creates and...


  • San José, San José, Costa Rica Tibco A tiempo completo

    Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    At Syniverse, we're pushing the boundaries of innovation and connectivity.About the RoleThis Customer Success Advocate position is a critical component of our customer-facing team, responsible for supporting professional services for 10 DLC campaigns.The primary goal is to educate customers on compliance best practices, reduce spam complaints, and bring...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Role OverviewWe are looking for a highly motivated and experienced Global Account Strategist to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for maintaining healthy relationships with stakeholders, understanding their requirements, and executing growth and development plans for internal products and...

  • Customer Success Manager

    hace 1 semana


    San José, San José, Costa Rica Cisco Systems A tiempo completo

    The Cisco Contact Center Business Unit is a global leader in contact center solutions.Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...