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Global Account Strategist

hace 2 semanas

San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
Role Overview

We are looking for a highly motivated and experienced Global Account Strategist to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for maintaining healthy relationships with stakeholders, understanding their requirements, and executing growth and development plans for internal products and services.

As a Global Account Strategist, you will contribute to business plan development and support the improvement of end customer experience in collaboration with cross-functional teams. You will possess the ability to negotiate and make trade-offs between short-term stakeholder needs and longer-term investment.

Key responsibilities include:

  • Contribute to business plan development and support the improvement of end customer experience
  • Negotiate and make trade-offs between short-term stakeholder needs and longer-term investment
  • Dealing with ambiguity and adapting new ways of working
  • Embracing challenges and changes fast to fulfill multiple requests and deliver them on time

This role requires excellent project management, communication, presentation, and interpersonal skills, as well as the ability to use data and metrics to measure performance, determine improvements, and innovations, and to support project requests from partner teams.