Global Production Studios Account Growth Strategist

hace 5 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Summary:

The Prime Video Global Production Studios is seeking an experienced Account Delivery Manager to drive the growth and development of internal products and services for the expansion of our shared services model.

Key Responsibilities:
  • Collaborate cross-functionally to explore inventive ways to identify and optimize growth levers such as selection expansion, merchandizing strategy, brand positioning, and catalog quality.
  • Drive the creation and execution of strategies to achieve business goals and scale best practices across the organization.

Business Growth:

We are looking for someone who can contribute to business strategy development and support the improvement of end customer experience, in collaboration with cross-functional teams and other Prime Video teams. This includes possessing the ability to manage and deliver against complex goals where strategy is not defined, making tradeoffs between short-term stakeholder needs and longer-term strategic investment.

Relationship Management:

A successful candidate will build and cultivate strong relationships with internal stakeholders in your portfolio; be a trusted advisor and a business advocate. They will also lead influentially by teaching and scaling best practices across the Prime Video marketing community.

Process Excellence:

This role requires someone who can use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate stakeholder satisfaction and improve their experience working with the Global Production Studio. They should spot areas of unnecessary process or inefficiencies and work to simplify, identifying, optimizing, and scaling improvements that can benefit a large set of customers.

Required Skills and Qualifications:

  • 6+ years of experience in digital advertising, entertainment, client-facing roles with a focus on data analysis.
  • Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Smartsheet, and Microsoft Office Suites.
  • Effective territory/account management.
  • Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation.

Benefits:

This role offers opportunities for professional growth and development within the Prime Video and entertainment business at Amazon.



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