Operations Bill to Cash- Collections Analyst Expert

hace 5 meses


San Francisco, Costa Rica Bosch Group A tiempo completo

**Job Description** Position Summary**

The Accounts Receivable analyst is responsible for the Bill to Cash end-to-end process in the Business Service Center. Completing daily Collection tasks.

**General Job Responsibilities**
- The Collections Analyst is responsible for various activities in the Bill to Cash end-to-end process (B2C) in the Business Service Center, including:

- Research and reconcile medium complexity overdue accounts/invoices.
- Maintain accurate record of past due accounts and collection efforts.
- Process and send statements.
- Maintain customer files.
- Performs customer portfolio auditing functions accurately and meets audit deadlines.
- Handle customer communication for the business unit.
- Follow up on payment on accounts and customer deductions, resolve short pays, debit memos and unused credits with customer.
- Learn how to generate work-plans to meet targets and manage workload balances with senior assistance.
- Implement processes and activities required in the invoice to cash process/deduction through training, skill acquisition and continuous improvement.
- Maintain specific customer accounts and all support documentation required.
- Maintain updated Work Instructions (WI) within the team by making the necessary changes to it.
- Management reviews, special projects and ad hoc requests are all part of normal job duties.
- Provide high level of customer services.
- Work in a team environment, which involves collaboration and use of team-based methods and tools.
- Identify issues on a timely manner and provide visibility to the management team when something is going to impact negatively to the operation.
- Look for solutions, generate and communicate process improvement ideas.
- Reports and addressing customer inquiries.
- Participate in team meetings, internally and stakeholders.
- Attend and/or contribute on trainings (internal).
- Perform other functions related to the position.

**Qualifications**
- Advanced student in accounting or a related field (Accounting, Business Administration)
- Strong computer skills including MS Office (Excel) and Adobe Reader, banking portals, and other ERP systems, SAP is a plus.
- Minimum of 2/3 years in an accounts receivable role, or accounting experience. Experience in a Shared service center is a plus.
- English level B2+ or C1.
- Teamwork.
- Communication.
- Result orientation.



  • San Francisco, Costa Rica Bosch Group A tiempo completo

    **Job Description** Position Summary** The Accounts Receivable analyst is responsible for the Bill to Cash end-to-end process in the Business Service Center. Work to understand the processes and activities required in the invoice to cash process through training, skill acquisition and continuous improvement. **General Job Responsibilities** - The...


  • San Francisco, Costa Rica Bosch Group A tiempo completo

    **Job Description** Position Summary** The Accounts Receivable analyst is responsible for the Bill to Cash end-to-end process in the Business Service Center. Completing daily Collection tasks. **General Job Responsibilities** - Proactively identifies opportunities for improvement and makes recommendations. - Collaborates with Collections and Disputes...

  • Cash Collections Expert

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **Job Description**We are seeking an experienced Cash Collections Expert to join our team in the Business Service Center. The ideal candidate will be responsible for the Bill to Cash end-to-end process, including daily collection tasks.**Key Responsibilities**Research and reconcile medium complexity overdue accounts/invoices.Maintain accurate records of past...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About the RoleCash Collections Analyst plays a crucial part in our Accounts Receivable function, ensuring timely cash collection from customers while maintaining a high level of customer satisfaction.- You will be responsible for proactive follow-up on customer payments, addressing any issues that may lead to delayed payments, and maintaining daily contact...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **Job Description**The Accounts Receivable manager is responsible for the end-to-end Bill to Cash process in the Business Service Center. Key responsibilities include:• Reconciling high complexity overdue accounts and invoices.• Maintaining accurate records of past due accounts and collection efforts.- Process and send statements.- Maintain customer...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Company OverviewAt ServiceNow, our mission is to make the world work for everyone. We're a technology company that's passionate about innovation and customer satisfaction. Our team is made up of talented individuals who share a common goal: to deliver exceptional service and support to our customers.Job SummaryWe're seeking a highly skilled Cash Collections...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Job Title: Order To Cash Operations LeaderAt British American Tobacco, we are committed to our purpose of crafting a better tomorrow. We're looking for an exceptional Order to Cash Operations Leader to join our team in Costa Rica.About the Role:The successful candidate will be responsible for leading all aspects of the Order to Cash team operations and...

  • Financial Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Evolve with BATWe're looking for a talented individual to join our team as a Financial Analyst - Order To Cash. As a key member of our Global Business Services - Finance team, you'll play a crucial role in driving our financial success.Key Responsibilities:Manage multiple customer accounts for debt collection efforts.Ensure compliance with all Global...


  • San Francisco, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    The Collections Operations Senior Analyst role at Equifax executes operational processes to enhance the efficiency of the collections team. Critical thinking, innovative problem solving, and effective collaboration with other departments are essential to ensure that processes are managed efficiently and issues are resolved quickly.Key Responsibilities:Manage...

  • Cash Collections Manager

    hace 2 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    Cash Collections ManagerWe are seeking a skilled Cash Collections Manager to join our team at Emerson. As a key member of our operations department, you will play a critical role in ensuring timely payments and maintaining excellent relationships with our customers.About the RoleThe successful candidate will be responsible for supervising personnel to...


  • San José, Costa Rica Emerson A tiempo completo

    **Major Duties/Responsibilities**: - Uses multiple systems for tracking, information gathering, researching and entering documentation of communication with customer. - Answers inquiries and resolves routine issues within in the credit to cash process. - May respond to customer inquiries by referring them to published materials, secondary sources or more...


  • San José, San José, Costa Rica Intel A tiempo completo

    At Intel, we're driven to make a difference in the world through technology. Our Finance team plays a critical role in achieving this goal by supporting the creation and capture of Intel's value to shareholders.As an Accounts Receivables and Collections Analyst, you'll be responsible for collecting cash from a subset of our trade receivables portfolio and...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Company OverviewAt ServiceNow, our mission is to make the world work for everyone. We achieve this by providing innovative technology solutions that enable our customers to succeed. As a Cash Collections Specialist, you will play a critical role in ensuring that our customers receive timely payments, while maintaining a high level of customer...

  • Order To Cash Team Lead

    hace 4 semanas


    San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    **Transforming Order To Cash Operations**We are seeking a highly skilled Order To Cash Junior Manager to join our team in Heredia, Costa Rica. As a key member of our DBS - GBS Finance team, you will be responsible for supervising and effectively leading all aspects of the operations and protocols of the Order To Cash team.**Key Responsibilities**Proactive...

  • Financial Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    At British American Tobacco, we are seeking a highly skilled Order To Cash Operations Specialist to join our team in Costa Rica. This role is part of our Global Business Services (GBS) Finance team, responsible for auditing retail/wholesale stores contracted with the company. As an Order To Cash Operations Specialist, you will be responsible for validating...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking an exceptional Order To Cash Process Excellence Manager to join our Amazon Support Services Costa Rica Srl team. In this critical role, you will leverage your expertise in finance and process improvement to drive transformation and excellence in our Order To Cash processes.Key ResponsibilitiesCollaborate with AR leaders to set...

  • Collections Analyst

    hace 1 mes


    San Antonio de Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completo

    Work Flexibility: Hybrid The Collections Analyst is responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets. What you will do Make sure payments from their assigned customers are received as per the establish terms. Complete...

  • Order to Cash Analyst

    hace 6 meses


    San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need You What You Will Achieve- Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. - Coordinate customer account resolution with internal parties and execute on agreed collection strategies. - Refund issuance (review, obtain approvals, and confirm). - Contribute to AR KPI...

  • Order to Cash Analyst

    hace 5 meses


    San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need You How You Will Achieve It These responsibilities include but are not limited to the following: - Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. - Coordinate customer account resolution with internal parties and execute on agreed collection strategies. - Refund...