Order To Cash Operations Leader

hace 1 mes


San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo
Job Title: Order To Cash Operations Leader

At British American Tobacco, we are committed to our purpose of crafting a better tomorrow. We're looking for an exceptional Order to Cash Operations Leader to join our team in Costa Rica.

About the Role:

The successful candidate will be responsible for leading all aspects of the Order to Cash team operations and protocols, ensuring effective supervision and efficient management of processes and procedures. This includes proactive customer relationship building, continually seeking out ways to improve customer satisfaction, communication, and query resolution.

The ideal candidate will also ensure compliance with collections policies and procedures, supervise and manage the Accounts Receivable team, implement SOX controls to adhere to financial regulations, and coordinate closing routines and generate reports on Debtors and Top Offenders to evaluate team performance.

Requirements:
  • University degree in finance, business management, accounting, finance, economics, engineering, or a closely related field.
  • At least 3 years of OTC processes experience.
  • Excellent verbal and written communication skills in English (B2+).
  • High proficiency in PC skills and detailed knowledge of Microsoft.
  • 2-3 years of Lead/Supervisor experience (People leadership skills).
  • Strong communication and partnership skills.
  • Excellent analytical capability with leadership skills.
What We Offer:

We offer a competitive salary of $60,000 - $80,000 per annum, excellent benefits, and market-leading bonus. As a Global Top Employer, we provide opportunities for professional growth and development in a dynamic and innovative work environment.



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