Order To Cash Optimization Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
About the Opportunity

We are seeking a highly skilled Order to Cash Program Manager to join our team in Heredia, Costa Rica.

Key Responsibilities
  • Collaborate with AR leaders to establish business objectives and priorities, driving key metrics success.
  • Work closely with the leadership team to implement best practices, streamlining the Order to Cash (O2C) processes.
  • Identify and document opportunities for improvement, focusing on complex vendors/customers and situations.
  • Analyze escalation trends, identifying underlying defects and root causes to enhance key performance metrics.
  • E nsure adherence to existing policies, procedures, and controllership guidelines.
  • Effectively manage receivables (collections and cash payments), ensuring timely and accurate resolutions.
  • Promote collaboration with upstream business, operations, and technology teams to integrate scalable end-to-end O2C processes.
Requirements
  • 4+ years of experience in tax, finance, or related analytical fields.
  • Exceptional analytical and problem-solving skills, with strong communication abilities.
  • Project management expertise and proficiency in data analytics (Excel, Tableau, BI tools).
  • Bachelor's degree and/or MBA or CPA certification.
  • Experience working with large-scale data mining and reporting tools, as well as financial systems.
About the Team

Our team is dedicated to improving controllership through continuous improvement projects, leveraging expertise in Six Sigma and Lean defect reduction techniques.

We offer competitive compensation packages, including an estimated salary range of $70,000-$90,000 per year, depending on experience. If you're passionate about optimizing Order to Cash processes and have a drive for excellence, we encourage you to apply.



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