Financial Operations Analyst

hace 3 semanas


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Job Summary:

We are seeking a highly skilled Financial Operations Analyst to join our team at Amazon Support Services Costa Rica Srl. As a Financial Operations Analyst, you will play a critical role in ensuring the accurate and timely posting of cash transactions.

About the Role:

This is an exciting opportunity for a detail-oriented individual who is passionate about finance and operations. You will be responsible for reviewing unapplied payments, investigating discrepancies, and resolving issues related to customer accounts.

Key Responsibilities:

  • Cash Posting: Meet daily/weekly/monthly cash posting goals with accuracy, constantly monitoring unapplied cash and keeping it under the monthly goal.
  • Dispute Resolution: Resolve any discrepancies discovered during investigations, comparing transactions and providing support documentation delivered by customers or stakeholders.
  • Reporting: Report to FOAA Cash, FOAA Tax, and Tax Team to perform transactions posting, reconciliation, and tax calculation respectively.
  • Escalation: Escalate cases where unapplied or customer experience is at risk, recommending a path to resolution in a timely manner.

Requirements:

To succeed in this role, you should have 2+ years of experience in finance and/or AR, as well as 1+ year of experience building financial and operational reports/data sets that inform business decision-making. Additionally, you should have 1+ year of customer/vendor experience and a High School Bachelor Degree. Proficiency in English (B2+) is required, with Portuguese B2 language skills being a plus.

What We Offer:

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Heredia, H, CRI is a beautiful city located in the heart of Costa Rica, offering a great work-life balance and a chance to immerse yourself in the local culture.



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