Order To Cash Team Lead
hace 1 semana
**Transforming Order To Cash Operations**
We are seeking a highly skilled Order To Cash Junior Manager to join our team in Heredia, Costa Rica. As a key member of our DBS - GBS Finance team, you will be responsible for supervising and effectively leading all aspects of the operations and protocols of the Order To Cash team.
**Key Responsibilities**
- Proactive customer relationship building
- Continually seeking out ways to improve customer satisfaction, communication & query resolution
- Ensuring compliance with collections policies and procedures
- Supervising and efficiently managing the processes and procedures of the Accounts Receivable team
- Ensuring the implementation of SOX controls to adhere to financial regulations
- Conducting monthly, bi-monthly, and semi-annual reviews of credit limits following established policies
- Coordinating closing routines and generating reports on Debtors and Top Offenders to evaluate team performance
**Requirements**
- University degree in finance, business management accounting, finance, economic, engineering or a closely related field
- At least 3 years OTC processes experience
- Excellent verbal and written communication skills in English (B2+)
- High proficiency in PC skills and detailed knowledge of Microsoft
- 2-3 years of Lead/Supervisor experience (People leadership skills)
- Strong communication and partnership skills
- Excellent analytical capability with leadership skills
**About BAT**
At BAT, we are committed to our Purpose of crafting A Better Tomorrow. This is what drives our people and our passion for innovation. We are a global Top Employer with 53,000 BAT people across more than 180 markets, and we are proud to be a diversity leader in the Financial Times and International Women's Day Best Practice winner.
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