Order To Cash Agent
hace 3 semanas
Transform Your Career with British American Tobacco
We are seeking a highly skilled and motivated Order To Cash Agent to join our team in Costa Rica. As a key member of our Global Business Services Finance team, you will play a critical role in handling finance information for retail customers in the USA.
Key Responsibilities:
- Handle finance information for retail customers in the USA
- Support payment processes and validations
- Support the Tier II team
- Comply with department KPIs
- Support process documentation and complete assigned reports
- Transfer incidents to internal departments and analyze situations that may arise
- Improve processes to provide more effective results
- Handle back-office processes as needed
Requirements:
- B2+/C1 English Level
- Advanced use of Microsoft Office programs
- Experience working under pressure
- At least 1 year of contact service experience
- At least 1 year of finance experience (desirable)
- Floor support or subject matter expert experience
- Inbound and outbound service live experience
- Problem-solving and customer service skills
Education and Qualifications:
- High school diploma
- University degree completed or in progress (Accounting, Economics, or Finance)
What We Offer:
- Market-leading annual performance bonus (subject to eligibility)
- Diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
- Access to online learning platforms and personalized growth programs to nurture leadership skills
- Continuous improvement within a transformative environment, preparing for ongoing changes
Why Join British American Tobacco?
We are one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. We prioritize collaboration, inclusion, and partnership, and we are committed to enabling every individual to thrive, regardless of their background.
-
Order To Cash Agent
hace 2 meses
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoOrder To Cash AgentAbout the RoleWe are seeking a highly skilled Order To Cash Agent to join our team at British American Tobacco. As a key member of our Global Business Services (GBS) Finance team, you will be responsible for handling finance-related incidents, receiving and making calls to retailers, and resolving inquiries about contracts, payments, and...
-
Order to Cash Agent
hace 2 meses
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoJob Summary:We are seeking a highly skilled and experienced Order to Cash Agent to join our team at British American Tobacco. As a key member of our Global Business Services (GBS) Finance team, you will be responsible for handling finance-related incidents, receiving and making calls to retailers, and resolving inquiries about contracts, payments, and...
-
Order To Cash Agent
hace 1 mes
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoTransform Your Career with British American TobaccoWe are seeking a highly skilled and motivated Order To Cash Agent to join our team in Costa Rica. As a key member of our Global Business Services Finance team, you will play a critical role in handling finance information for retail customers in the USA.Key Responsibilities:Handle finance information for...
-
Order To Cash Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoTransform Your Career with British American TobaccoWe are seeking a highly skilled and motivated Order To Cash Agent to join our team in Costa Rica. As a key member of our Global Business Services (GBS) Finance team, you will play a critical role in handling finance-related incidents, receiving and making calls to retailers, and resolving inquiries about...
-
Order To Cash Team Lead
hace 1 semana
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**Transforming Order To Cash Operations**We are seeking a highly skilled Order To Cash Junior Manager to join our team in Heredia, Costa Rica. As a key member of our DBS - GBS Finance team, you will be responsible for supervising and effectively leading all aspects of the operations and protocols of the Order To Cash team.**Key Responsibilities**Proactive...
-
AWS Order to Cash Financial Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoJob Title: AWS Order to Cash Financial AnalystAmazon Support Services Costa Rica SRL - B20 is seeking a highly skilled Financial Analyst to join our team in Costa Rica. As a key member of our Order to Cash team, you will be responsible for analyzing financial data, identifying trends, and developing recommendations to improve our cash flow management.Key...
-
Financial Analyst
hace 5 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAt British American Tobacco, we are seeking a highly skilled Order To Cash Operations Specialist to join our team in Costa Rica. This role is part of our Global Business Services (GBS) Finance team, responsible for auditing retail/wholesale stores contracted with the company. As an Order To Cash Operations Specialist, you will be responsible for validating...
-
Order To Cash Process Improvement Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAs a seasoned finance professional, you will play a pivotal role in streamlining Amazon's Order to Cash (O2C) processes. With a strong analytical background and experience in process improvement, you will work closely with AR leaders to set business objectives and priorities, driving key metrics forward.Key responsibilities will include:Collaborating with...
-
Senior Order To Cash Professional
hace 5 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**Growing Excellence in Order To Cash**BAT is looking for a skilled professional to join our team and help drive growth in the Order To Cash area. This role will be responsible for ensuring timely and accurate information delivery to internal teams and customers. If you are a motivated and detail-oriented individual with strong analytical skills, we...
-
Order To Cash Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**Transforming Business at BAT**We are seeking a highly skilled Order To Cash Analyst to join our dynamic team in Heredia, Costa Rica.This role is part of DBS Finance and is responsible for processing discounting payments for retailers contracted with Reynolds and their sales representatives.The ideal candidate will have a strong analytical mindset,...
-
AWS Order-to-Cash Analyst
hace 2 meses
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoThe AWS Accounts Receivable (AR) team is seeking a driven Financial Analyst to optimize the Order-to-Cash (O2C) process within the rapidly expanding AWS Marketplace customer channel. The AWS Marketplace is an online platform that empowers customers to discover, purchase, and immediately utilize software and services operating on the AWS Cloud. This channel...
-
Order to Cash Financial Analyst
hace 5 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoJob Description:The Order to Cash Senior Analyst will be supporting credit & collection activities. This role requires a person with excellent communication skills and business partnering skills.Key Responsibilities:Ensure that all tasks are completed accurately and on a timely basis in line with internal SLA's by supporting the team and providing...
-
Financial Analyst
hace 2 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleThe Amazon Support Services Costa Rica SRL - B20 team is seeking a self-driven Financial Analyst with a strong owner's mindset to be the Global Order-to-Cash (O2C) analyst for the AWS Marketplace customer channel. As a key member of our team, you will be responsible for driving process improvements, standardizing processes, and eliminating...
-
Order To Cash-Trade Payments Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**Transforming the Future of Trade Payments**We are seeking a skilled Trade Payments Analyst to join our Order To Cash team in Heredia, Costa Rica. As a key member of our finance team, you will be responsible for analyzing contracted accounts, resolving inquiries, and ensuring compliance with standard processes.**Key Responsibilities:**Conduct detailed...
-
AWS Order-to-Cash Analyst
hace 2 meses
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoThe AWS Accounts Receivable (AR) team is seeking a highly motivated Financial Analyst to drive process improvements and enhance the customer experience within the rapidly growing AWS Marketplace channel. This critical role will focus on analyzing financial data, identifying opportunities for optimization, and collaborating with business partners to...
-
Order Management Specialist
hace 2 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoTransforming the Industry, One Order at a TimeAt British American Tobacco, we are revolutionizing the industry with innovative products like VUSE. To achieve our ambitious goal of decreasing the health impact, we need talented individuals who share our vision. As an Order to Cash - Bilingual Agent, you will be a crucial part of our GBS Finance team, working...
-
Order to Cash and Reporting Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoJob SummaryWe are seeking a highly skilled Marketing Finance Analyst to join our team in Heredia. As a key member of our organization, you will be responsible for analyzing and developing tools to improve processes, ensuring compliance with global policies and procedures, and building proactive customer relationships.Key ResponsibilitiesDevelop tools in...
-
Order to Cash and Reporting Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoTransformative Opportunity for a Marketing Finance AnalystBritish American Tobacco Costa Rica is seeking a highly skilled Marketing Finance Analyst to join our team in Heredia. As a key member of our finance team, you will play a critical role in analyzing and developing tools to improve processes, ensuring compliance with global policies and procedures, and...
-
Order to Cash and Reporting Analyst
hace 1 mes
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoJob SummaryWe are seeking a highly skilled Marketing Finance Analyst to join our team in Heredia. As a key member of our organization, you will be responsible for analyzing and developing tools to improve processes, ensuring compliance with global policies and procedures, and building proactive customer relationships.Key ResponsibilitiesDevelop tools in...
-
Financial Analyst for Cash Application
hace 2 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleAWS is seeking an experienced Cash Application Analyst to join our Accounts Receivable team. As a key member of our team, you will be responsible for managing day-to-day cash application, maintaining stringent SLAs on productivity, turn-around time, and accuracy of posted cash. You will create multiple reports using Excel, Tableau, and system...