Customer Support Lead

Job SummaryWe are seeking a seasoned Customer Support Supervisor to lead our team and deliver exceptional customer experiences. This role requires strong leadership, organizational, and problem-solving skills to drive continuous improvement and world-class service.About the RoleLead a team of customer support professionals in providing timely, accurate, and...

About the Role:The Customer Support Team Lead oversees day-to-day operations for Tebra's Customer Support team, ensuring seamless interactions and high-quality service.Your Key Responsibilities:Supervise up to 15 Customer Support Representatives, providing guidance and support to drive success.Drive corporate and customer support goals, fostering a...

About UsProcore Technologies is a leading software company that empowers construction professionals to build the world.We offer cloud-based construction management solutions that streamline project workflows and improve efficiency. Our innovative technology has made us a preferred choice for clients worldwide.Our CultureWe take pride in creating an inclusive...

**About the Role****360Training** is seeking a Customer Support Supervisor to lead our customer support team. The ideal candidate will have a proven track record of providing exceptional customer service, coaching, and mentoring to staff.**Key Responsibilities**Provide leadership, orientation, training, coaching, and mentoring to departmental staff.Assist...

Role SummaryAs a Technical Support Lead at Microsoft, you will be a trusted advisor to our largest and most strategic customers during significant and complex technical challenges.This role requires an innate problem solver who can support multiple high-profile strategic accounts and orchestrate the shift from a reactive to a more proactive support...

About the RoleThe Technical Support Manager - Azure Subscription Management role is a key position within Microsoft's Customer Experience & Success (CE&S) organization. As a leader in this team, you will be responsible for managing a group of Support Engineers with deep product knowledge to resolve customer technical issues.ResponsibilitiesLead a team of...

ServiceNow is a leading global company that provides cloud-based platform for digital workflows. We are currently seeking an experienced Technical Support Team Lead to join our team.About the Role:The Technical Support Team Lead will be responsible for managing and exceeding Support KPI's and critical Technical Support Metrics, including CSAT, Time to...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Job Summary Wondery, an Amazon company, is seeking a skilled Customer Support Specialist to join our team. This role is responsible for providing exceptional support to our customers, ensuring their experience with our premium podcast studio is seamless and enjoyable.Key Responsibilities- Respond to customer inquiries in a timely and professional manner-...

About the OpportunityWe are seeking a highly skilled Customer Support Supervisor to lead our team in delivering exceptional customer experiences. As a key member of our operations team, you will be responsible for driving business growth through effective leadership and strategic decision-making.

Auxis seeks a Customer Service Team Lead Specialist to support professional business and customer service operations. The ideal candidate provides high levels of customer satisfaction and productivity, ensuring excellent results in team performance.Job DescriptionThe Customer Service Lead provides professional business and customer service support to...

Job Summary:Smarsh is seeking a highly skilled Senior Support Engineer Lead to provide high-touch support to Enterprise customers with complex issues. This role will serve as the frontline support for Enterprise products or backline support for Saas-hosted solutions, developing reproducible test cases and recommending code-level changes.About You:We are...

We are seeking a highly skilled and experienced Customer Support Team Lead to join our Experian team in the United States. As a key member of our customer support division, you will be responsible for leading a team of remote customer support associates, providing guidance on customer inquiries, and setting Key Performance Indicators (KPIs) to track team...

Key ResponsibilitiesThe role of Customer Support Specialist at Convera involves facilitating a positive journey for clients through efficient and timely handling of pre- and post-transaction queries, driving client satisfaction and retention.This position requires someone to cover the NZ region, with roster timing including Auckland Time and Costa Rica Time....

Job Title: Manager, Customer Success MgmtAbout the Role:The Manager, Customer Success Mgmt is a key leadership position responsible for overseeing the Customer Success Engineering team. This team is crucial in driving customer adoption, retention, and expansion of our SaaS products. As a Manager, you will be accountable for developing and executing...

Are you passionate about delivering exceptional customer experiences?We are seeking a talented Customer Support Professional to join our team at Qualfon, where you will play a vital role in helping individuals pursue their career goals and creating opportunities for growth.As a Customer Support Professional, your primary responsibility will be to research...

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients...

The Emerson (A&C) Customer Support Analyst provides services to Emerson (A&C) that enable them to attract and serve customers faster, with better quality. This includes a variety of responsibilities, including but not limited to quoting, order entry, resolving customer inquiries/issues, pricing and availability, data analysis, handling of returns, export -...

We are seeking a highly motivated and customer-focused individual to join our Technical Support team as a Customer Support Advocate.At Smartsheet, we understand the importance of delivering exceptional support to our customers. As a Customer Support Advocate, you will be the first point of contact for our customers, providing timely and effective solutions...

**Job Title:** Customer Operations EngineerAt Cloudera, we are seeking a proactive and customer-oriented Technical Support Engineer to join our Frontline Support organization. As a Customer Operations Engineer, you will be responsible for understanding customer issues and providing support with empathy and a sense of urgency.**Key Responsibilities:**Provide...