Lead - Customer Success

About the RoleWe are seeking an experienced Operations Lead to join our Emerging Customer Success team at Smartsheet. In this role, you will be responsible for leading a team of Customer Success professionals and partnering with cross-functional teams to drive growth and retention within our customer base.Key ResponsibilitiesHire, manage, and develop a team...

Syniverse is a global company that connects the world through innovative technology. We're looking for a talented individual to join our team as a Customer Success Advocate Compliance Lead. This role involves supporting professional services for 10 DLC, educating customers, and ensuring compliance with best practices to reduce spam complaints.Key...

Syniverse is the world's most connected company. Our mission is to lead the world forward with innovative technology and solutions. As a key member of our customer account team, you will play a vital role in developing strategic metrics, analyzing customer reporting, and problem-solving. Your objective will be to build loyalty, increase retention, and grow...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team. As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision....

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team. As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision....

Job DescriptionThe Customer Success Advocate plays a pivotal role in ensuring the optimal utilization of ServiceNow products by our valued customers. This dynamic position involves overseeing a portfolio of clients, providing prescriptive guidance to facilitate business outcomes and foster greater adoption of ServiceNow solutions.Key ResponsibilitiesOversee...

**About the role** The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts. You will do this by understanding customer goals and the outcomes...

What You’ll Do The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s new Customer Experience organization working with our largest customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco...

About ServiceNowAt ServiceNow, our technology empowers organizations to innovate and succeed in today's digital landscape. We are a team of passionate individuals who share a common goal: to help our customers achieve their objectives.Estimated Salary RangeThe estimated annual salary for this position is $175,000 - $225,000, depending on location and...

**About the role...** The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts. You will do this by understanding customer goals and the outcomes prescribed to...

Job Overview:We are seeking a highly skilled Customer Success Strategist to join our team at Smartsheet. This role is responsible for supporting the adoption of a company-wide customer adoption approach that drives higher levels of customer success and revenue growth.About the Role:This position requires a strong facilitation skills that encourage the clear...

Now, let's delve into the specifics of this critical role. As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR. The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...

**Are you a dynamic leader who excels in a startup environment, ready to steer a nimble and innovative team to success? If your answer is a resounding yes, ShareFile wants to engage in a conversation with you! We are returning to our roots as a standalone business unit, with a sharp focus on our SaaS business, where we see immense growth potential. This...

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...

Company Overview: Smartsheet is a leading provider of cloud-based work management and collaboration solutions. Our innovative platform helps organizations streamline processes, improve productivity, and achieve their goals.About the Role:We are seeking an experienced Strategic Customer Success Leader to join our Emerging Customer Success team. As a key...

Microsoft's Customer Experience & Success (CE&S) organization is a global team of over 17,000 employees responsible for designing and implementing Microsoft's end-to-end customer experience. As a Customer Success Account Management Manager, you will lead a high-performing team of Customer Success Account Managers in a variety of stages of career development,...

Grow Your Career with HashiCorpWe are seeking an exceptional Customer Success Portfolio Manager to join our team in driving long-term customer success and adoption of our innovative products.As a key member of our Customer Success team, you will be responsible for managing a portfolio of accounts, ensuring seamless onboarding, and executing defined customer...

About the RoleWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Jumio. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesWork closely with account management to build strong customer relationships and understand...