Enterprise Customer Success Lead

Job Description:The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model.This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation in...

Customer Success ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "IT...

At Palo Alto Networks, we're on a mission to protect our digital way of life. As an Enterprise Customer Success Manager, you will play a critical role in achieving this goal by managing complex customer situations, coordinating actions with the Account Team, Services Teams, Partners Resources, and Engineering.The ideal candidate will have 5+ years of...

About the RoleWe are seeking a highly experienced Customer Success Management Lead to join our team. In this role, you will oversee a team of Customer Success Engineers responsible for 50% of the ARR.Your key responsibilities will include establishing customer-centric programs and processes, collaborating with stakeholders across ShareFile to consistently...

About the RoleCatalina Marketing is seeking an experienced Customer Success Lead to join our team. As a key member of our Customer Success and Business Consulting team, you will play a critical role in delivering exceptional post-sale experiences for our CPG, Retail, and Data Services customers.As a Customer Success Lead, you will be responsible for...

About the JobSmartsheet is seeking an experienced Customer Success Manager to join our team. In this role, you will be responsible for managing a portfolio of enterprise-level accounts to drive customer satisfaction and retention. This includes serving as the primary contact for key customers, understanding their success criteria, addressing questions and...

Are you passionate about delivering exceptional customer experiences? Do you have a strong background in technical sales or customer success? If so, we may have the perfect opportunity for you!As a Customer Success Program Lead in our CE&S organization, you'll be responsible for driving customer success across a portfolio of accounts. You'll work closely...

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...

We are seeking a seasoned professional to lead our team of Services Account Managers. As the Customer Success Manager, you will be responsible for managing a high-growth business and driving team performance. You will utilize data analytics and your analytical skills to guide changes, updates, and improvements.The ideal candidate will have 10+ years of...

**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...

**About the Role**We are seeking a seasoned Customer Success Director to lead our Success Center team in delivering exceptional customer experiences across our digital, commercial, and mid-market customers.The ideal candidate will be responsible for developing strong executive relationships, executing customer success strategies, and driving business growth...

The Cisco Contact Center Business Unit is a global leader in contact center solutions.Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...

At Syniverse, we're pushing the boundaries of innovation and connectivity.About the RoleThis Customer Success Advocate position is a critical component of our customer-facing team, responsible for supporting professional services for 10 DLC campaigns.The primary goal is to educate customers on compliance best practices, reduce spam complaints, and bring...

**About Command|Link**Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.Command|Link has revolutionized the IT industry by tackling the problems our competitors...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, Appvance is seeking a Customer Success Manager to...

**About Us**We are a pioneering startup that is revolutionizing the fraud industry with innovative technology. Our team is passionate about making a significant impact in the security space.The Arkose Labs Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics, and adaptive challenges to diminish the profitability of attacks...

Overview:We're seeking a results-driven team player to join us as Digital Customer Success Manager to be the voice of the customer, delivering an excellent post-sales experience by building trust, focusing on value, and enabling alignment across the organization.You will serve as a trusted advisor to multiple accounts, guaranteeing their satisfaction and...

About the PositionWe are seeking a highly skilled Customer Success Manager to join our team at Smartsheet. As a key member of our customer success organization, you will be responsible for driving customer satisfaction and retention through effective account management and relationship-building.ResponsibilitiesAccount Management: Manage a portfolio of...

About the roleThe Customer Success Manager at HashiCorp is a critical player in driving long-term customer success. The ideal candidate will have 8+ years of experience in TAM, CSM, or program management with technical aptitude. They will be responsible for managing a portfolio of accounts, ensuring adoption and health, and identifying expansion...

Job Responsibilities\You will serve as the main post-sales point of contact and partner for enterprise accounts, ensuring customer successes and challenges with our solutions.\This role involves contributing to the development of mid-term resolution and potential planning for customer business improvement, establishing and overseeing comprehensive processes...