Customer Success Program Lead

About the RoleWe are seeking a highly experienced Customer Success Management Lead to join our team. In this role, you will oversee a team of Customer Success Engineers responsible for 50% of the ARR.Your key responsibilities will include establishing customer-centric programs and processes, collaborating with stakeholders across ShareFile to consistently...

About the RoleCatalina Marketing is seeking an experienced Customer Success Lead to join our team. As a key member of our Customer Success and Business Consulting team, you will play a critical role in delivering exceptional post-sale experiences for our CPG, Retail, and Data Services customers.As a Customer Success Lead, you will be responsible for...

Job Description:The Manager, Customer Success Management role at Cloud Software Group is a critical position that oversees a team of Customer Success Engineers responsible for 50% of the company's annual recurring revenue.Key Responsibilities:Strategy: Track key customer adoption KPIs, monitor and analyze metrics to drive strategy and improvements.Ownership...

About the Role">At Smartsheet, we are seeking a seasoned customer success professional to lead our Emerging Customer Success team. As a key member of our leadership team, you will be responsible for building and managing a high-performing team of customer success professionals.">Your Key Responsibilities">- Hire, develop, and manage a team of customer...

About the roleThe Customer Success Manager at HashiCorp is a critical player in driving long-term customer success. The ideal candidate will have 8+ years of experience in TAM, CSM, or program management with technical aptitude. They will be responsible for managing a portfolio of accounts, ensuring adoption and health, and identifying expansion...

**About the Role**We are seeking a seasoned Customer Success Director to lead our Success Center team in delivering exceptional customer experiences across our digital, commercial, and mid-market customers.The ideal candidate will be responsible for developing strong executive relationships, executing customer success strategies, and driving business growth...

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

About the JobSmartsheet is seeking an experienced Customer Success Manager to join our team. In this role, you will be responsible for managing a portfolio of enterprise-level accounts to drive customer satisfaction and retention. This includes serving as the primary contact for key customers, understanding their success criteria, addressing questions and...

SMG's Global Customer Success (GCS) is a worldwide team that effectively partners with all Intel business units to provide a full range of customer support that spans the lifecycle for Intel's products, programs, and services.Our global services are scalable to meet the needs of every Intel customer from the single end user to the large-scale distributors...

We are seeking a talented individual to join our team as a FastTrack Manager at Microsoft Corporation. As a FastTrack Manager, you will be responsible for driving customer success by identifying business needs and providing deployment guidance and resources to overcome implementation risk and drive usage of existing workloads.About the RoleThe successful...

3+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.- Strong organizational skills including prioritizing, scheduling, time management,...

We are seeking a seasoned professional to lead our team of Services Account Managers. As the Customer Success Manager, you will be responsible for managing a high-growth business and driving team performance. You will utilize data analytics and your analytical skills to guide changes, updates, and improvements.The ideal candidate will have 10+ years of...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

Job DescriptionCrg Solutions is seeking a Program Development Lead to join our team. As a Program Development Lead, you will be responsible for leading cross-functional teams to deliver complex projects from initiation to delivery.Key Responsibilities:Developing and executing program plans, ensuring alignment with business objectives.Maintaining strong...

Come build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world.This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.Customer Success Account Managers develop, maintain, and build upon foundational relationships...

**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...

What You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...