Digital Technology Specialist/ Azure-infra

hace 5 meses

San José, Costa Rica Microsoft A tiempo completo

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

The main goal of a **Microsoft Digital Technology Specialist (TS)** is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

**Responsibilities**:
**Scale Customer Engagements**:

- Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy.
- Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
- Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Ensures alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references.
- Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU) and proactively engages product teams (e.g., engineering) to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.

**Leverage Partner Ecosystem**
- Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and developing deep partner relationships.
- Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.

**Build Strategy**
- Proactively develops strategic cross-workload/subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.
- Works with local account and marketing teams to shape strategic win and customer success plans and tailors to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Where applicable, builds consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off.

***Solution Design and Proof**
- Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business.
- Adapts and extends a

  • Digital Technology Specialists/ Azure Infra

    hace 5 meses

    San José, Costa Rica Microsoft A tiempo completo

    Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...

  • Azure Infra Specialist

    hace 5 meses

    San José, Costa Rica Microsoft A tiempo completo

    Microsoft’s Commercial Solution Area (CSA) sets the sales strategy, leads technical sales, and operations as a hub for the Commercial Solution Areas and Support Services that power the Microsoft Cloud. We work closely with other Microsoft teams and partners, especially Customer Success, Marketing, and the STU, to ensure those solutions meet our...

  • Digital Technology Specialist/ Azure-Infra

    hace 4 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Digital Technology Specialist, you'll play a key role in driving this mission forward.As part of our SMC and Digital Sales organization, you'll work with a dedicated team to support customers in identifying and achieving their business objectives...

  • Azure Cloud Infrastructure Specialist

    hace 4 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As an Azure Infra Specialist, you'll play a critical role in helping our most important customers realize the full potential of cloud computing.As a senior business leader with technical and business expertise, you'll lead a virtual team of sales,...

  • Azure Infra Technology Specialists

    hace 6 meses

    San José, Costa Rica Microsoft A tiempo completo

    In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be...

  • Azure Infrastructure Specialist

    hace 2 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    Job Title: Solution Area Specialists-Azure-InfraIn Microsoft's globally led, digital-first scale organization, our Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers...

  • Digital Technology Support Specialist

    hace 5 días

    San José, San José, Costa Rica Now Digital Talent A tiempo completo

    Company OverviewWe are Now Digital Talent, a forward-thinking organization dedicated to delivering cutting-edge technology solutions.Job SummaryWe are seeking an experienced Digital Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Estimated...

  • Digital Transformation Consultant

    hace 2 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we empower our employees to innovate and collaborate to achieve our shared goals. As a Solution Area Specialist for Azure, you will discover and qualify new projects and opportunities for Azure consumption, driving value from existing customers by leveraging Advanced Workloads. You will identify market and customer needs, collaborating with...

  • Digital Technology Specialist/ Cloud Migration Expert

    hace 3 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Digital Technology Specialist/ Cloud Migration Expert, you'll be part of a growth mindset team that innovates to empower others and collaborates to realize our shared goals.We're building a globally led, digital-first scale organization aligned with...

  • Digital Technology Specialist/ App Innovation

    hace 5 meses

    San José, Costa Rica Microsoft A tiempo completo

    Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...

  • Azure Infrastructure Specialist

    hace 4 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    About the RoleWe are seeking a highly skilled Azure Infrastructure Specialist to join our team at Microsoft. As a key member of our organization, you will be responsible for leading a virtual team of sales, technical, and services resources to help customers realize digital transformation through cloud computing.Key ResponsibilitiesEngage with customers to...

  • Digital Technology Specialist

    hace 6 meses

    San José, Costa Rica Microsoft A tiempo completo

    Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building...

  • Solution Area Specialists-Azure-Infra

    hace 6 meses

    San Jose, Costa Rica Microsoft A tiempo completo

    Overview In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization...

  • Digital Solution Specialists

    hace 5 meses

    San José, Costa Rica Microsoft A tiempo completo

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Digital Content Production Specialist

    hace 1 semana

    San José, San José, Costa Rica Object Technology Solution A tiempo completo

    Job OverviewWe are seeking an experienced Digital Content Production Specialist to join our team at Object Technology Solutions.

  • Digital Technology Specialist

    hace 4 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    Empowering Customer SuccessAs a Digital Technology Specialist at Microsoft, you will play a critical role in empowering our customers to achieve their business objectives through best-in-class digital engagement and partner co-selling. You will work within a virtual team of sales, technical, partner, and consulting resources to enhance the team's...

  • Azure Infrastructure Specialist

    hace 3 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    OverviewWe are seeking a highly skilled Cloud Transformation Leader to join our team at Microsoft. As a Cloud Transformation Leader, you will be responsible for helping our customers achieve their digital transformation goals through the use of Microsoft Azure services. You will work closely with our sales and services teams to identify customer needs and...

  • Solution Area Specialists-azure-infra

    hace 5 meses

    San José, Costa Rica Microsoft A tiempo completo

    In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be...

  • Azure Data and AI Technical Specialist

    hace 4 semanas

    San José, San José, Costa Rica Microsoft A tiempo completo

    OverviewAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a member of our team, you'll have the opportunity to innovate and collaborate with others to drive growth and success. Our culture is built on values of respect, integrity, and accountability, and we strive to create a workplace where everyone...

  • Digital Cloud Solution Architecture

    hace 5 meses

    San José, Costa Rica Microsoft A tiempo completo

    In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be...