Digital Technology Specialist/ Cloud Migration Expert

hace 2 meses


San José, San José, Costa Rica Microsoft A tiempo completo

At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Digital Technology Specialist/ Cloud Migration Expert, you'll be part of a growth mindset team that innovates to empower others and collaborates to realize our shared goals.

We're building a globally led, digital-first scale organization aligned with partners in our SMC and Digital Sales division. As part of this team, you'll support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.

You'll have the opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have a passion for digital-first solutions and are customer-obsessed, we invite you to learn more about our SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another.

The main goal of a Microsoft Technology Specialist (TS) / Cloud Migration Expert is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. You'll work within a virtual team of technical, partner, and consulting resources to educate customers at a technical level, demonstrate, and prove our solutions, and win the technical decision.

**Key Responsibilities:**

  • Own technical discussions for Azure Migration with customers, leveraging processes and tools, demos, and programs.
  • Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.
  • Maintain and grow expertise in cloud migration, keeping up to date with market trends and competitive insights.
  • Build strategy: map the agreed customer vision into a strategy, resolve concerns, and validate a strong business case for investment.
  • Identify new opportunities within customer engagement and hand off to the Solution Specialist for pursuit.
  • Drive technical assessments to create a map of the current landscape and to build the technical migration plans.
  • Design the solution using your technical knowledge, architectural approach, consultancy skills, and our methodology to win a customer's technical decision and meet the customer's needs.
  • Scale through partners, acting as liaison between the partner and account team, facilitating partner resources and processes.
  • Support the creation of new pipeline in collaboration with the Specialist.

**Qualifications:**

  • Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience.
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years technical pre-sales or technical consulting experience.
  • OR equivalent experience.
  • Fluency in English and Spanish.

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