Digital Technology Specialist

hace 3 semanas

San José, Costa Rica Microsoft A tiempo completo

Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

As a Security Technical Specialist, you will work within a virtual team of sales, technical, partner and consulting resources to enhance the team capabilities for Extended Detection and Response (XDR), zero trust and cloud security as well as Microsoft Purview portfolio empowering our customers to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Being part of this team will allow you to strengthen both your consultative selling skills as well as your deep technical expertise across Microsoft and non-Microsoft cloud-based security & compliance solutions, architectures, programs, and technologies. You will make an impact by helping clients secure their organizations. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Scale Customer Engagements - Subject matter expert leading technical presentations, demonstrations, workshops, architecture design sessions, production ready pilots for the Microsoft solutions, with a focus on customer acquisition efforts at the top of the funnel and potentially new to our cloud technologies.
- Scale Through Partners - Orchestrating complex solutions with internal and external partners for multiple Microsoft online services and solutions.
- Build Strategy - Influences competitive strategy leveraging partner and internal teams; Acts as the voice of the customer by driving new feedback, blockers, insights, resource items across communities to support customer’s business outcomes and opportunities to promote usage.
- Solution Design & Proof - Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented, prove capabilities and integration into customer environment in alignment with Microsoft standards.
- Technical Leadership - Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes.

Other
- Embody our culture and values

**Qualifications**:
**Required/Minimum Qualifications**
- Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience
- OR equivalent experience.

**Preferred Qualifications**
- 5+ years technical pre-sales or technical consulting, or related experience.
- Experience delivering business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
- Experience maintaining excellence in pipeline management, forecasting and driving integrated territory and budget achievement planning.
- 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architect

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