Tier 2 Sales Support

Job DescriptionThe successful candidate will be responsible for leading the Tier 2 support team, ensuring that all tickets are resolved in a timely manner and to the customer's satisfaction. This includes developing and implementing processes to improve ticket resolution rates, reducing escalation levels, and enhancing overall customer experience.Key...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

**About the Role**: Appvance is seeking a customer-facing Java developer to join our Engineering team who will provide Tier 2 level support to our customers. As part of the team, you will represent the development-level expertise of the AIQ platform to prospects and customers. **What you will be doing**: - Develop a deep understanding of the AIQ platform...

About This RoleRole Overview:This is an exciting opportunity to lead our Tier 2 security and SD-WAN team as a Network Security Operations Supervisor. As a key member of our operations team, you will be responsible for managing daily security and SD-WAN operational activities, leading a team of security and SD-WAN specialists, and ensuring that established...

Job Description Primary Responsibilities: Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

Realty Simplified LLC is a Real Estate Solutions Firm that buys and sells properties throughout the greater Houston area.We specialize in buying distressed homes at a significant discount, then renovate and resell them to retail home buyers and landlords.We are seeking an enthusiastic "A-Player" to join our sales team.Must be energetic, positive, assertive...

Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who’s a quick learner that can help us grow and nurture our call center. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales,...

**Responsibilities**: - Diagnose and resolve 2nd-level technical issues efficiently and professionally. First contact resolution is the goal. - Provide guidance and information for product inquiries. **Requirements**: - 1-2 years’ experience providing technical product support is necessary. - English C1 - Display support experience and knowledge of...

**Create A Better Place For Everyone**: OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a...

**Responsibilities**:- Diagnose and resolve 2nd-level technical issues efficiently and professionally.First contact resolution is the goal.- Provide guidance and information for product inquiries.**Requirements**:- 1-2 years' experience providing technical product support is necessary.- English C1- Display support experience and knowledge of color management...

**Job specifics/responsibilities**: - Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team; - During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

What you will do          Provide advanced support for end users working on sales applications. Establish and maintain open lines of communication between technical support staff and sales support staff to ensure timely resolution of open issues. Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources. How you...

Why ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...

Technology Sales Representative IV-230000VV**Applicants are required to read, write, and speak the following languages***: English, Spanish**Detailed Description and Job Requirements**Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts).Primary...

Smartsheet is looking for a Support Specialist who will be responsible for tackling complex technical issues.. Successful individuals in this role will enjoy troubleshooting, testing, and documenting complicated and often unique technical issues. This position requires a highly motivated individual who can collaborate in an environment that fosters knowledge...

Overview:**A career in tech.Work with the biggest and best names in technology.**We are looking for teammates who want to be part of the tech movement.People who want to progress their career now and gain experience for tomorrow.We celebrate diversity in every way.In fact, it's the reason we've grown so fast.If you like being part of a global team, are...

**Job Summary**We are seeking a highly motivated and experienced Sales Support Specialist to join our property management team. As an integral part of the sales team, you will provide exceptional customer service and support.Handle inbound sales calls and provide prompt assistanceDevelop and maintain a list of qualified prospectsBuild strong relationships...

Job Purpose:The Inside Sales Support (ISS) Representative will focus on providing critical support to both customers and sales representatives by managing customer inquiries, assisting with opportunity management, and facilitating communication across teams to ensure seamless operations.Key Responsibilities:Handle inbound calls via 800# to support both...