Tier 2 Support Engineer

Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.That's high-tech without the...

Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.That's high-tech without the...

Micro Focus is one of the world's largest enterprise software providers.We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.Micro Focus is seeking a Change Guardian - Support Engineer Tier II to join its CyberRes...

About Micro FocusMicro Focus is a leading enterprise software provider, delivering mission-critical solutions that power the digital world. With a customer-centric approach and a commitment to innovation, we help businesses succeed in today's rapidly evolving marketplace.We are seeking an ArcSight Support Engineer Tier II to join our CyberRes SaaS...

**Company Description**Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards.AireSpring has...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...

**Responsibilities**: - Diagnose and resolve 2nd-level technical issues efficiently and professionally. First contact resolution is the goal. - Provide guidance and information for product inquiries. **Requirements**: - 1-2 years’ experience providing technical product support is necessary. - English C1 - Display support experience and knowledge of...

**Overview**:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

The Cloud Service Engineer is responsible for the provision and configure servers with mandated infrastructure components while following industry best practices._**What you'll do**:- Ensure ongoing operating system compliance with security protocols and regulatory standardsSupport ancillary systems utilized by infrastructure teams- Resolve server and...

**Job specifics/responsibilities**:- Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team;- During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident Coordinator...

We are looking for a **Senior Cybersecurity Analyst (Tier-2 SOC)** to support cyber defense operations in a multi-tenant Managed Detection and Response (MDR) environment.This position is focused on cybersecurity monitoring & analysis as part of a comprehensive Security Operations Center (SOC).**What You will do**Monitor and conduct analysis of security...

Realty Simplified LLC is a Real Estate Solutions Firm that buys and sells properties throughout the greater Houston area. We specialize in buying distressed homes at a significant discount, then renovate and resell them to retail home buyers and landlords. We are seeking an enthusiastic “A-Player” to join our sales team. Must be energetic, positive,...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

2+ years of technical support experience- 2+ year(s) of experience as Support Engineer, Web Developer/Consultant, Software Account Manager.- Work experience in peer coaching, mentoring and/or training.- C1 English proficiency (advanced).This is a full-time, non-virtual, permanent position based in Costa Rica and does not offer relocation benefits.Job...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

Smartsheet is looking for a Support Specialist who will be responsible for tackling complex technical issues.. Successful individuals in this role will enjoy troubleshooting, testing, and documenting complicated and often unique technical issues. This position requires a highly motivated individual who can collaborate in an environment that fosters knowledge...