Tier 2 Sales Support

Job DescriptionThe successful candidate will be responsible for leading the Tier 2 support team, ensuring that all tickets are resolved in a timely manner and to the customer's satisfaction. This includes developing and implementing processes to improve ticket resolution rates, reducing escalation levels, and enhancing overall customer experience.Key...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

About This RoleRole Overview:This is an exciting opportunity to lead our Tier 2 security and SD-WAN team as a Network Security Operations Supervisor. As a key member of our operations team, you will be responsible for managing daily security and SD-WAN operational activities, leading a team of security and SD-WAN specialists, and ensuring that established...

Job Description Primary Responsibilities: Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

**Responsibilities**:- Diagnose and resolve 2nd-level technical issues efficiently and professionally.First contact resolution is the goal.- Provide guidance and information for product inquiries.**Requirements**:- 1-2 years' experience providing technical product support is necessary.- English C1- Display support experience and knowledge of color management...

What you will do          Provide advanced support for end users working on sales applications. Establish and maintain open lines of communication between technical support staff and sales support staff to ensure timely resolution of open issues. Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources. How you...

Why ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...

Technology Sales Representative IV-230000VV**Applicants are required to read, write, and speak the following languages***: English, Spanish**Detailed Description and Job Requirements**Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts).Primary...

Overview:**A career in tech.Work with the biggest and best names in technology.**We are looking for teammates who want to be part of the tech movement.People who want to progress their career now and gain experience for tomorrow.We celebrate diversity in every way.In fact, it's the reason we've grown so fast.If you like being part of a global team, are...

**Job Summary**We are seeking a highly motivated and experienced Sales Support Specialist to join our property management team. As an integral part of the sales team, you will provide exceptional customer service and support.Handle inbound sales calls and provide prompt assistanceDevelop and maintain a list of qualified prospectsBuild strong relationships...

Job Purpose:The Inside Sales Support (ISS) Representative will focus on providing critical support to both customers and sales representatives by managing customer inquiries, assisting with opportunity management, and facilitating communication across teams to ensure seamless operations.Key Responsibilities:Handle inbound calls via 800# to support both...

Support Services Group is looking for a sales representative to join our team in our San Jose, Costa Rica office.This person will actively seek and engage prospective customers to sell our products and services.**Responsibilities**:- Manage outbound customer communications.- Comply with our guidelines and procedures.- Maintain working product knowledge - Act...

**ModSquad **has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Customer** **Support**Do you have a **Customer Support **background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our networkIf you want the chance to work gigs on the coolest of client...

Public Sector Applications Sales Representative IV-22000B8A**Applicants are required to read, write, and speak the following languages***: English, Spanish**Detailed Description and Job Requirements**Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3...

Job DescriptionThe Amzn Support Srvcs Costa Rica organization is seeking a Senior Account Manager to drive business growth for top-selling partners on the Amazon platform. This role focuses on delivering exceptional service through strategic insights, operational excellence, and effective communication.Key Responsibilities:Identify opportunities for growth...

5+ years of sales or account management experience- Speak, write and read in English- Experience engaging and presenting information in written and oral format to diverse stakeholders.- Proven experience working on developing plans and coaching for direct reports.- Experience working on strategy creation, report analysis, negotiating, identify issues, and...

We are seeking a skilled and motivated Global Sales Development Representative to join our team at Amzn Support Srvcs Costa Rica. As a key member of our sales organization, you will play a critical role in leads qualification, profiling, and enrichment, as well as providing valuable inputs to improve lead generation for our entire organization.This role will...

**Role: Application Test Specialist (Tier 2)****Location: 100% Remote - Can sit in Brazil, Costa Rica, El Salvador, or Peru****Must-haves**- 3+ years of tier 2/desktop support for Windows operating systems- Strong documentation and communication skills- Ability to review test cases and document the error occurrences- Strong internet access and ability to...

Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

**Overview**:Work with global sales team to support transactional business process.The position currently manages quoting process for EMEA, APJ, LATAM, which requires agents to manage and learn rules, exceptions and procedures to be able to meet KPI target 97% in all quotes.Additionally, the need to work under pressure and handle complex deals within a...