Tier 2 Support Engineer

**About the Role**: Appvance is seeking a customer-facing Java developer to join our Engineering team who will provide Tier 2 level support to our customers. As part of the team, you will represent the development-level expertise of the AIQ platform to prospects and customers. **What you will be doing**: - Develop a deep understanding of the AIQ platform...

Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace. That's high-tech without the...

Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.That's high-tech without the...

Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.That's high-tech without the...

Micro Focus is one of the world's largest enterprise software providers.We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.Micro Focus is seeking a Change Guardian - Support Engineer Tier II to join its CyberRes...

**Company Description**Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards.AireSpring has...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...

Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...

**Create A Better Place For Everyone**: OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a...

**Responsibilities**: - Diagnose and resolve 2nd-level technical issues efficiently and professionally. First contact resolution is the goal. - Provide guidance and information for product inquiries. **Requirements**: - 1-2 years’ experience providing technical product support is necessary. - English C1 - Display support experience and knowledge of...

**Create A Better Place For Everyone**:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...

**Overview**:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

Overview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...

The Cloud Service Engineer is responsible for the provision and configure servers with mandated infrastructure components while following industry best practices._**What you'll do**:- Ensure ongoing operating system compliance with security protocols and regulatory standardsSupport ancillary systems utilized by infrastructure teams- Resolve server and...

Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

**Job specifics/responsibilities**:- Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team;- During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident Coordinator...

We are looking for a **Senior Cybersecurity Analyst (Tier-2 SOC)** to support cyber defense operations in a multi-tenant Managed Detection and Response (MDR) environment.This position is focused on cybersecurity monitoring & analysis as part of a comprehensive Security Operations Center (SOC).**What You will do**Monitor and conduct analysis of security...