Tech Support Representative Tier 2

hace 24 horas


San José, Costa Rica Teleperformance Costa Rica A tiempo completo

**Responsibilities**:

- Diagnose and resolve 2nd-level technical issues efficiently and professionally. First contact resolution is the goal.
- Provide guidance and information for product inquiries.

**Requirements**:

- 1-2 years’ experience providing technical product support is necessary.
- English C1
- Display support experience and knowledge of color management essentials a plus.

**Competencies**:

- Goal Oriented
- Efficient time management
- Assertive communication

Tipo de puesto: Tiempo completo

Salario: ₡550,000.00 - ₡660,000.00 al mes



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