Tech Support Representative Tier 2
hace 24 horas
**Responsibilities**:
- Diagnose and resolve 2nd-level technical issues efficiently and professionally. First contact resolution is the goal.
- Provide guidance and information for product inquiries.
**Requirements**:
- 1-2 years’ experience providing technical product support is necessary.
- English C1
- Display support experience and knowledge of color management essentials a plus.
**Competencies**:
- Goal Oriented
- Efficient time management
- Assertive communication
Tipo de puesto: Tiempo completo
Salario: ₡550,000.00 - ₡660,000.00 al mes
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