Software Support, Tier-1

Job DescriptionThe successful candidate will be responsible for leading the Tier 2 support team, ensuring that all tickets are resolved in a timely manner and to the customer's satisfaction. This includes developing and implementing processes to improve ticket resolution rates, reducing escalation levels, and enhancing overall customer experience.Key...

**Create A Better Place For Everyone**: OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a...

**Create A Better Place For Everyone**:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...

**About the Role**: Appvance is seeking a customer-facing Java developer to join our Engineering team who will provide Tier 2 level support to our customers. As part of the team, you will represent the development-level expertise of the AIQ platform to prospects and customers. **What you will be doing**: - Develop a deep understanding of the AIQ platform...

**Create A Better Place For Everyone**:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...

About This RoleRole Overview:This is an exciting opportunity to lead our Tier 2 security and SD-WAN team as a Network Security Operations Supervisor. As a key member of our operations team, you will be responsible for managing daily security and SD-WAN operational activities, leading a team of security and SD-WAN specialists, and ensuring that established...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

**ModSquad **has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Customer** **Support**Do you have a **Customer Support **background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our networkIf you want the chance to work gigs on the coolest of client...

SchoolMint is the leading K-12 solution provider for strategic enrollment management, student behavior improvement, and school safety. We offer powerful products that help schools run smarter enrollment management and student behavior management. We are a fast-growing and established EdTech company rooted strongly in our core values: No Jerks, Period; We,...

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...

Job Description Primary Responsibilities: Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

Bellwether is looking for a proven 1 year+ experienced SaaS software channel manager.We are a virtual company for the past 5 years.Procurement Inventory Asset Management Software sales experience a must, You need to be consultative, likes to follow up with prospects and provide demo's to prospective customers.Experience with accounting software like...

Joby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

2+ years of non-internship professional software development experience - Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design - 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. Job summary AWS...

**ModSquad **has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Customer** **Support**! Do you have a **Customer Support **background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of...

**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...

Company OverviewWe are Object Technology Solutions, a leading global technology company offering innovative solutions, consulting, and managed services for businesses worldwide. With 15 offices across 6 countries, we serve clients with a 'Follow-the-Sun' model, providing onshore, nearshore, and offshore engagement and delivery options.Job SummaryWe are...

**Responsibilities**: - Diagnose and resolve 2nd-level technical issues efficiently and professionally. First contact resolution is the goal. - Provide guidance and information for product inquiries. **Requirements**: - 1-2 years’ experience providing technical product support is necessary. - English C1 - Display support experience and knowledge of...