Tier 2 Network Support Manager

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

Job DescriptionThe successful candidate will be responsible for leading the Tier 2 support team, ensuring that all tickets are resolved in a timely manner and to the customer's satisfaction. This includes developing and implementing processes to improve ticket resolution rates, reducing escalation levels, and enhancing overall customer experience.Key...

**About the Role**:Appvance is seeking a customer-facing Java developer to join our Engineering team who will provide Tier 2 level support to our customers.As part of the team, you will represent the development-level expertise of the AIQ platform to prospects and customers.**What you will be doing**:- Develop a deep understanding of the AIQ platform...

Job Description Primary Responsibilities: Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

**Basic Function**Provides Tier 3 support of the Emerson Electric Global Data Center for Global Communications and Information Security.Supports and monitors the WAN or other supporting systems.Works under the general direction of Network Operations management both independently and with other members of the Network Operations team to respond to Service...

Role OverviewThe manager will perform day-to-day support functions related to Pfizer's WAN, Internet, and cloud DMZs. They are responsible for coordinating activities to support the WAN/DMZ Service Owners, supporting change activity associated with business (GWS & ACD), Digital or internal EP&S driven changes.Key ResponsibilitiesPerform analysis for Internet...

Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to provide trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.That's high-tech without the...

**Responsibilities**:- Diagnose and resolve 2nd-level technical issues efficiently and professionally.First contact resolution is the goal.- Provide guidance and information for product inquiries.**Requirements**:- 1-2 years' experience providing technical product support is necessary.- English C1- Display support experience and knowledge of color management...

Job Description:We are seeking an experienced Network Engineer to join our team as an IT Support specialist. In this role, you will be responsible for providing 24/7 on-call support, monitoring network performance, and troubleshooting complex network issues.Key Responsibilities:Support 24/7 engineer on-call requirementsMonitor NMS for faults and alerts, and...

Job OverviewAirespring seeks a seasoned technical leader to manage its global Tier 2 support operations. As a key member of the management team, this individual will oversee daily operational activities, prioritize tasks, and ensure seamless execution across multiple time zones.ResponsibilitiesTicket Management: Develop and implement effective ticketing...

ROLE SUMMARYThis is an individual contributor network role on a global team responsible to maintain the balance between cost and service with an oversight on freight forwarding partners.In addition to the operational support, the colleague is expected to support several strategic initiatives.ROLE RESPONSIBILITIESOutbound Logistics Network Operations-...

Job SummaryThis is an individual contributor network role on a global team responsible for maintaining the balance between cost and service with oversight of freight forwarding partners.The colleague will support several strategic initiatives, including Operationally supporting site transportation management, monitoring shipping sites performance, managing...

**About the Role:**We are seeking a seasoned Operations Manager to lead our Programs Management team in Costa Rica. As a key member of Amzn Support Srvcs, you will be responsible for overseeing daily and weekly operations, delivering key metrics, and reviewing management reports.**Key Responsibilities:**Manage daily and weekly operations, including delivery...

At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Senior Operations Manager to join our team. In this role, you will be responsible for overseeing daily and weekly operations, delivering key metrics, and reviewing management processes.We are looking for an experienced leader who can provide consulting and training support to partner teams,...

Job DescriptionWe are looking for a highly skilled Network Transportation Manager to join our team. The successful candidate will be responsible for managing the company's logistics network operations, including operating site transportation management, maintaining adherence to logistics delivery processes, and managing external logistics providers.Main...

About the RoleYou will work closely with our valued customers to address their complex post-sales concerns. As a critical thinker, you'll have the ability to analyze situations or data and make informed decisions.Your expertise in networking standards, troubleshooting network tools, and routing protocols will enable you to provide tailored support and...

We're HiringJoin our team at LinkAmericaWe are looking for passionate individuals who are eager to grow.If you have 5 to 7 years of experience with Juniper and Fortinet, advanced knowledge in VMware, and would like to be part of an innovative and constantly evolving company, this is the place for youPosition: TIER 4 - BilingualLocation: Costa Rica - San...

Company Overview:Syniverse is a leading global technology company that empowers connectedness. We develop innovative solutions to enable seamless communication, ensuring our customers can stay connected wherever they go.About the Role:The Network Operations Center (NOC) Technician I plays a critical role in maintaining the reliability and performance of...

As a leading provider of cloud security solutions, Zscaler serves over 450 Forbes Global 2000 organizations worldwide.We're looking for a talented Sr. Product Support Engineer to join our team and provide expert technical support to customers.Job Description:This role involves working with customers who require longer-term support and more frequent...

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...