Enterprise Network Engineer
hace 6 días
As a leading provider of cloud security solutions, Zscaler serves over 450 Forbes Global 2000 organizations worldwide.
We're looking for a talented Sr. Product Support Engineer to join our team and provide expert technical support to customers.
Job Description:This role involves working with customers who require longer-term support and more frequent check-ins.
- Holding daily/weekly get-well calls with customers on escalated issues
- Engaging with customers on support issues or critical situations
- Providing systems design, recommendations, and configurations
Qualifications:
- Strong knowledge of networking and security products
- Working knowledge of enterprise network infrastructure
- Experience with web technologies, HTTP, SSL, and network protocols
About Our Company Culture:
At Zscaler, we value diversity, inclusivity, and individual success.
We celebrate our employees' achievements and provide opportunities for growth and development.
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