Agente de Service Desk

**AGENTE DE SERVICE DESK** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes,...

Job SummaryFujitsu is seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be the primary point of contact for customers, providing timely and effective support for their IT-related issues.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving issues in a timely and...

Job SummaryFujitsu is seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be the primary point of contact for customers, providing timely and effective support for a wide range of technical issues.Key ResponsibilitiesIncident ManagementReceive and document customer complaints and requests for assistanceInvestigate...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

San Jose, Costa Rica - Tech Hiring - 3058119 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

San Jose, Costa Rica - Tech Hiring - 3063094 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

San Jose, Costa Rica - Tech Hiring - 3058121 **Job Description**: - A PROUD HISTORY OF OVER 75 YEARS - FY22 REVENUE 10.4 BN USD - WE’RE PRESENT IN 66 COUNTRIES - OVER 1,400 ACTIVE GLOBAL CLIENTS **Requirements**: - IT Service Desk experience 1 year - Advanced Portuguese B2+ - Good English communication skills written and oral. - Excellent...

**In further detail**: - Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup. - Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket. - Creates a positive customer support experience through...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**Agente Bilingüe de Soporte Técnico (Costa Rica)** *Experiência de 5 a 6 años dando soporte técnico, Service Desk, Help Desk, etc.( Comprobable) *Nível de inglés avanzado (C1) *Disponibilidad para laborar de Lunes a Viernes en sistema hibrido en una ventana de servicio de 7 am a 7 pm. *Escolaridad Bachillerato terminado o carrera a...

IDC (Intel Developer Cloud) Service Desk Engineer monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation. Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to...

Overview: **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with configuring/troubleshooting of Software and Hardware - Experience working...

About the RoleAs an IT Service Desk Analyst you will be responsible for providing first-level IT support and services to internal teams, external business partners, and customers. Your role will involve effective communication and collaboration with IT and back-office support teams, ensuring that service level agreements (SLAs) for IT problem resolution and...

Job Description Ensure the proper and timely billing of freight, while providing an exceptional customer service within the department. AGENT CORE COMPETENCIES Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service...

About the RoleAs an IT Service Desk Analyst you will be responsible for providing first-level IT support and services to internal teams, external business partners, and customers. Your role will involve effective communication and collaboration with IT and back-office support teams, ensuring that service level agreements (SLAs) for IT problem resolution and...

This position provides customer service support and routine problem resolution via chat and mail, related to our customers' products or services. **Responsibilities**: - Attend to customer needs using support tools and resources to provide an appropriate solution. - Maintain a basic knowledge of the customer's products and/or services. - Document details...

Job DescriptionEnsure the proper and timely billing of freight, while providing an exceptional customer service within the department.AGENT CORE COMPETENCIESTimely and Accurate Billing and AccountingInvoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges...

**About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

**About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...