IT Service Desk

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**AGENTE DE SERVICE DESK** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes,...

**About Avionyx S.A.**We are a leading software engineering services company based in Costa Rica, fully owned by Joby Aviation in California. As an AS-9100D certified company and in business since 1989, we provide expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft, and fixed wing aircraft,...

About the RoleWe are seeking a highly skilled IT Service Desk Engineer to join our global operations team. As an IT Service Desk Engineer, you will play a critical role in ensuring the smooth operation of our services and supporting our customers worldwide.Key Responsibilities:Monitor and manage inbound alerts and ticket queues to ensure service targets and...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to their analyst...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to their analyst...

**Job Purpose**: This position's primary task and responsibilities are to provide exceptional 1st level client support and services within the Americas region (Canada, U.S., Latin America) for both our internal co-workers, external business partners and customers. This position require effective communication and collaboration with multiple IT and Back...

San Jose, Costa Rica - 2928163 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Overview: We have an open position for a Service Desk Analyst! **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

San Jose, Costa Rica - Tech Hiring - 3058121 **Job Description**: - A PROUD HISTORY OF OVER 75 YEARS - FY22 REVENUE 10.4 BN USD - WE’RE PRESENT IN 66 COUNTRIES - OVER 1,400 ACTIVE GLOBAL CLIENTS **Requirements**: - IT Service Desk experience 1 year - Advanced Portuguese B2+ - Good English communication skills written and oral. - Excellent...

IDC (Intel Developer Cloud) Service Desk Engineer monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation. Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to...

Purpose This is an IT Support position within the LATAM Enterprise IT Team with the following main responsibilities: - Support the IT and Telecommunications Infrastructure for the specified Area/site ensuring the utilization of Hardware, Software and Communication Systems are consistent with the Global IT strategy. - Onsite support, working closely with...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

An esteemed Global Services Business is seeking a highly skilled IT Support Specialist to provide exceptional help desk services. This role requires advanced English communication skills and the ability to troubleshoot technical issues for clients and contractors onsite.Key Responsibilities:Provide Help Desk Support onsite for all client employees and...

**About Us**: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients. We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment. **Position Overview**: We are seeking a skilled and motivated Level 1 or 2 Help Desk Technician to join...

San Jose, Costa Rica is a key location for Wipro Limited**Company Overview:**We have a proud history of over 75 years with revenue exceeding $10.4 billion USD in FY22 and presence in 66 countries.**Job Description:**A Global Support Specialist will assist clients worldwide in resolving software and hardware issues while ensuring seamless communication and...

San Jose, Costa Rica - Tech Hiring - 3058119 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

**Job Purpose**: **Responsibilities**: - Assists team in meeting individual, team and organizational service level agreements and customer satisfaction. Primary role to meet this goal is to ensure that incidents and service requests are managed in a timely fashion. (50%) - Resolves the majority of incidents and service requests using existing knowledge base...

**Job Purpose**: **Responsibilities**: - Assists team in meeting individual, team and organizational service level agreements and customer satisfaction. Primary role to meet this goal is to ensure that incidents and service requests are managed in a timely fashion. (50%) - Resolves the majority of incidents and service requests using existing knowledge base...