Technical Support Agent

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics. Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette. **Responsibilities**: - Provide guidance and information for product...

As a Technical Support Agent, you will be the key to ensuring the smooth operation of our organization's computer systems and infrastructure. Your primary responsibility will be to provide technical assistance and support to end-users, serving as the first point of contact for any IT-related issues or inquiries.• Collaborate with a team of IT...

**_Responsibilities: - ** - Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process. - See description above successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive...

Job Responsibilities:As a Helpdesk Agent, you will provide exceptional customer service to internal stakeholders, responding to technical issues and service requests in a timely and professional manner. Your duties will include evaluating and resolving trouble tickets, managing facilities tickets, and maintaining accurate records of service requests and...

Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...

Job SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...

Job Opportunity: Health Tech Agent (French & English)We are seeking a highly skilled Technical Support Specialist to join our team at It France. Key Responsibilities:Ensure accurate documentation of all customer interactions in our CRM system, following established process flows and work instructions.Act as an internal representative, advocating for...

Are you passionate about customer advocacy and technical support? We are looking for a **Health-Tech Agent **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech Savvy,...

Job Opportunity: Health Tech Agent (French & English) Are you passionate about technology and helping others? Join our team as a Health Tech Agent and become a vital part of our mission to provide exceptional technical support to our valued customers in the medical field! **Responsibilities**: - Ensure accurate documentation of all customer interactions...

As a Technical Account Manager at AWS Enterprise Support, you will have the opportunity to be the principal technical advisor and "voice of the customer" for our Enterprise clients.We are seeking a highly skilled and experienced individual to join our team as a Technical Account Manager. As a Technical Account Manager, you will provide technical guidance and...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

At Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...

At Tek Experts, we're seeking a customer-focused Tech Support Engineer to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**We're looking for a skilled professional...

Company OverviewTek Experts is a technology services and support company that delivers specialized and unique solutions for clients. Our agile, relationship-based support helps large enterprises thrive.About the RoleWe're seeking a customer-oriented Technical Support Specialist to work on behalf of our client to resolve complex customer cases. This role...

At Tek Experts, we're seeking a customer-focused Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our global team, you'll provide exceptional technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.This role is an excellent opportunity for...

OverviewWe're seeking a customer-oriented technical support engineer to work on behalf of our client to resolve complex customer cases. As part of the Azure Platform Technical Support team, you will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is...

We are seeking a highly skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. Key Responsibilities:The successful candidate will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. This includes resolving complex technical problems for...

Microsoft is seeking a Technical Support Specialist to own, troubleshoot and solve customer technical issues. This role offers an opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.About the RoleThis position is part of Microsoft's Customer Experience &...

Are you passionate about technology and customer service? Do you thrive in a fast-paced environment where no two days are the same?Tek Experts is seeking a skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you will provide world-class technical support to Microsoft commercial and...

At Tek Experts, we're seeking a customer-oriented Technical Support Engineer (DevOps) to work with our clients to resolve complex customer cases. This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and provide quick and accurate support. The successful candidate will be a problem solver, engager, and creative thinker...