Key Customer Executive
hace 2 semanas
Key Customer Executive
Contribuir a la expansión y crecimiento del negocio KCP a través de la administración de los Clientes Pareto actuales garantizando su mantenimiento y fidelización al penetrar nuevas categorías de manera rentable, asegurando así la construcción de relaciones más cercanas con el Cliente Final a fin de promover a KCP como aliado estratégico de primera elección.
**Requisitos**:
- Bachiller en Administración de Empresas, Ingeniería Industrial o afines.
- Experiência manejando clientes del Canal **Food Service** y en desarrollo de proyectos.
- Fidelización de Cuentas.
- Conocimiento en herramientas digitales.
- Habilidades de negociación y análisis de información.
**FUNCIONES**
- Atender de manera personalizada los Clientes Finales Clave asignados siendo el principal punto de contacto para temas depenetración de nuevas categorías,servicio y asesoría.
- Identificar ycapitalizar las oportunidades de penetración en los clientes actuales basado en el análisisde potencial de la cuenta, garantizando lacorrecta ejecución del ciclo consultivo de ventas(virtual o presencial)yel uso de las herramientas de marketing y digitales que le permitan fidelizar al Cliente a través de la venta de las soluciones completas KCP.
- Garantizar la rentabilización de los Clientes asignados a través de las estrategias de capitalización de precios y cambio demixde producto, articulando toda la información dedispensadores, consumos, planes de fidelización, GP, apoyos y condiciones pactadas con el Cliente Final.
- Garantizar elobjetivo de Venta de los Clientes asignados a través de los análisis permanentes de consumos yChurnen cada una de sus categorías utilizando correctamente todas las herramientas de análisis y gestión deSellOut.
- Garantizar la alineación de la comunicación en tres níveles (Internamente, Cliente Final y Distribuidor. Si la cuenta aplica:regional y/o Global)asegurandola correcta ejecución de los compromisos adquiridos y planes pactados con los Clientes Finales garantizando el sostenimiento y la rentabilidad esperada.
- Garantizarel mantenimiento actualizado de lainformación de su cartera de Clientes (Venta, GP, Vigencia, Penetración, Contactos, Programas Post venta, Soportes) a través del correcto uso de las herramientas disponibles (Salesforce).
- Retroalimentar sobre las estrategias de fidelización, herramientasde marketing, portafolioybestpracticesa través del input e información del comportamiento del mercado con el fin de robustecerlas, mejorarlas y contribuir al posicionamiento de KCP.
- Cumplir con los indicadores de gestiónde acuerdo alos parámetros establecidos para su ROL (Venta, GP;Churn, Penetración, Performance, DSO, Tiempos y nível de servicio)a travésdel buen manejo de su habilidad comercial, uso de herramientas y el interés por elfortalecimiento de sus competenciascríticasque permita alcanzar el nível requerido para su rol.
**Global VISA and Relocation Specifications**:
**Primary Location**
Costa Rica - San Jose
**Additional Locations**
**Worker Type**
Employee
**Worker Sub-Type**
Fixed Term (Fixed Term)
**Time Type**
Full time
-
Customer Success Executive
hace 2 semanas
San José, Costa Rica Cisco Systems A tiempo completoWhat You’ll Do The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s new Customer Experience organization working with our largest customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco...
-
Executive Search Talent Acquisition Specialist
hace 2 meses
San José, San José, Costa Rica Keller Executive Search A tiempo completoKeller Executive Search is a leading executive search firm in Costa Rica, seeking a highly experienced senior recruiter to drive growth and excellence in talent acquisition.**Job Summary:**The ideal candidate will possess a proven track record of successfully identifying and evaluating top-tier talent for managerial and senior-level positions. A proactive...
-
Executive Customer Relations Manager, Amazon
hace 2 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoFluency (spoken, reading and written proficiency) in Spanish and English - Outstanding speaking, writing, and presentation skills - Detail-oriented, analytical, proactive approach to problem-identification and solving - Ability to translate technical jargon into everyday language. - Ability to quickly adapt to changing priorities and generate innovative...
-
Customer Service Executive Floor Leader
hace 2 semanas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Executive Floor Leader to join our team at Marriott International, Inc. This role is responsible for delivering exceptional guest experiences and ensuring seamless operational processes.Salary Range: $40,000 - $55,000 per yearAbout the RoleAs a Customer Service Executive Floor Leader, you will be...
-
Customer Experience Executive
hace 2 meses
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout the RoleWe are seeking a skilled Customer Experience Executive to join our team at Marriott International, Inc. This is a fantastic opportunity to work in a fast-paced environment and deliver exceptional guest experiences.As a Customer Experience Executive, you will be empowered to take initiative and anticipate guest needs. You will process...
-
Strategic Business Development Executive
hace 1 mes
San José, San José, Costa Rica Mondelez International A tiempo completoAre you a seasoned sales professional with experience in modern trade and key account management? Do you have a knack for developing and implementing customer/channel investment strategies?We are seeking an experienced Strategic Business Development Executive to join our team at Mondelez International. As a Strategic Business Development Executive, you will...
-
Customer Satisfaction Executive
hace 7 meses
San José, Costa Rica Nearlinx A tiempo completo**Responsibilities**: - Build relationships with internal employees, vendors, and partners. - Take ownership of customer orders and work directly with the customer, partner, salesperson, vendors, and provisioning to create clean orders and ensure a smooth transition to provisioning - Be the expert customer advisor for our support tools, systems, and...
-
Key Customer Development Manager Hc
hace 7 meses
San José, Costa Rica Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 154179 - San Jose, San Jose, Costa Rica Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! If this is how you see your...
-
Key Account Manager
hace 7 meses
San José, Costa Rica Mondelēz International A tiempo completo**Responsibilities**: - Develop customer strategic business plan for the respective categories and customers. - Manage key performance metrics such as sell-in, sell-out, in-stock, fill rate, drop-size, DOI, and how to improve them. - Develops optimal integrated promo plan (selling the plan to the customer). - Manages customer promo investment with the...
-
Account Executive
hace 7 días
San José, Costa Rica Microsoft A tiempo completoMicrosoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging...
-
Executive Assistant with Language Expertise
hace 3 meses
San Francisco, Heredia, Costa Rica Philip Morris International A tiempo completoWe are seeking an exceptional Executive Assistant to provide high-level administrative support to our Managing Director and other key areas in the business. The ideal candidate will be highly motivated, passionate, and dedicated to delivering exceptional results.The successful candidate will be responsible for:• Serving as the primary point of contact...
-
Executive Chef
hace 7 meses
San José, Costa Rica D.C. Global Talent Inc. A tiempo completo**Key Responsibilities**: - **Menu Development**:Create, test, and implement innovative menus that reflect current culinary trends and cater to the diverse tastes of our clientele. - **Kitchen Management**:Oversee all kitchen operations, including food preparation, cooking, and presentation, ensuring compliance with health and safety regulations. - **Staff...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Tui Group A tiempo completoAre you looking for a career that offers opportunities to grow and develop in a dynamic, international environment?TUI Musement is a leading Tours & Activities business, combining a scalable digital platform with local service delivery. We are seeking an experienced Cashier Executive to join our global Business Services Team based in San Jose, Costa...
-
Sales Executive Professional
hace 4 semanas
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob OverviewWe are seeking a skilled Sales Executive to join our team at Residence Inn by Marriott. This role will be based in San Jose, Costa Rica.About the RoleThe Sales Executive will work closely with management to train and motivate employees, ensuring high levels of customer satisfaction. The ideal candidate will have a strong background in sales and...
-
Executive Assistant
hace 7 meses
San Antonio, Costa Rica Havas Group A tiempo completoHybrid Agency: HPS Magma Job Description Summary: Prose on Pixels is looking for a full-time Executive Assistant to join our growing team. POP is a creative production agency and full-service global content studio. The creative capabilities include Live Action Production (stills and video), Video Editing, Animation/Motion Design, Graphics, Audio and Video...
-
Executive Chef Leader
hace 1 mes
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob Title:Executive Chef LeaderAbout the Role:We are seeking an experienced and skilled Executive Chef to lead our culinary team at Marriott International, Inc. This is a dynamic and challenging role that requires strong leadership and management skills, as well as a passion for delivering exceptional food and service.Key Responsibilities:Lead the kitchen...
-
Executive Support Specialist
hace 1 mes
San José, San José, Costa Rica 360Training A tiempo completoAt 360Training, we offer a compelling compensation package that aligns with performance and impact. Our benefits include quality health plans to cater to diverse needs, life and disability insurance, a retirement savings plan with company match, and a Flexible Time Off program.Job OverviewThe Admin Assistant will provide executive support to C-level...
-
Cashier Executive
hace 2 meses
San José, San José, Costa Rica Tui Group A tiempo completoAs a key member of our global team in San Jose, Costa Rica, you will be responsible for providing high-level service to internal and external customers as a Cashier Executive. This role offers an exciting opportunity to join a leading Tours & Activities business with operations in 50+ countries.Estimated Salary Range: $40,000 - $60,000 per annum, depending...
-
Executive Chef Assistant
hace 1 semana
San José, San José, Costa Rica Marriott Worldwide A tiempo completoOverviewAt Marriott Worldwide, we are committed to delivering exceptional experiences for our guests. As an Executive Chef Assistant, you will play a key role in helping us achieve this goal by preparing and cooking food to the highest standards.Job SummaryWe are seeking an experienced and skilled Executive Chef Assistant to join our team. The successful...
-
Executive Assistant
hace 4 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob SummaryWe are seeking an Executive Assistant to provide administrative support to our executives and managers. The ideal candidate will have a high degree of situational awareness, be technically proficient, and work independently.About the RoleThis role requires working effectively in a complex and demanding environment while maintaining a professional...