Front Office Representative

hace 2 meses


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

Job Summary:

We are seeking a highly skilled and customer-focused Front Office Billing professional to join our team. As a key member of our front desk, you will be responsible for ensuring seamless guest experiences through efficient check-in and check-out processes.

Main Responsibilities:

  • Process guest check-ins, verifying identity, payment, and room assignments.
  • Set up accurate guest accounts and enter Marriott Rewards information.
  • Secure payment and verify billing information.
  • Compile and review daily reports and logs.
  • Complete cashier and closing reports.
  • Provide guests with directions and property information.
  • Accommodate guest requests and follow up to ensure satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Knowledge of front office procedures and systems.

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