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Front Office Manager
hace 1 mes
As a Front Office Manager at Marriott International, Inc, you will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and driving sales growth. This is an exciting opportunity to join our dynamic team and take your career to the next level.
Key Responsibilities:- Welcome and acknowledge guests with exceptional service, anticipating their needs and exceeding expectations.
- Manage front desk operations efficiently, ensuring accurate accounting and timely processing of payments.
- Collaborate with housekeeping and maintenance teams to ensure seamless room assignments and issue resolutions.
- Analyze daily reports and logs to identify areas for improvement and implement corrective actions.
- Maintain high levels of customer satisfaction through effective communication and problem-solving skills.
- Bachelor's degree in Hospitality Management or related field.
- At least 2 years of experience in hotel management, preferably in a supervisory role.
- Excellent leadership and communication skills, with the ability to motivate and train team members.
- Strong analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.
- Familiarity with property management systems and point-of-sale technology.
The estimated annual salary for this position is $55,000 - $65,000, depending on location and experience.
