Strategic Business Relationship Manager

hace 3 días


San José, San José, Costa Rica American Express Company A tiempo completo
About the Role

We're seeking a highly skilled Strategic Business Relationship Manager to join our team. In this role, you'll be responsible for leading a high-performing team that serves as a Center of Excellence for third-party relationship governance.

As a key member of our organization, you'll drive operational excellence and robust governance of data usage across various use cases within the company. You'll partner closely with team members and other colleagues to identify process improvements and drive process enhancements & prevention strategies to strengthen the control environment and mitigate operational risk.

Key Responsibilities
  • Build and lead a high-performing team that serves as a Center of Excellence for third-party relationship governance pertaining to CFR's most critical, global data vendors
  • Drive operational excellence, and robust governance of data usage across various use cases within the company
  • Partner closely within team & with other CFR (Credit Fraud Risk) colleagues to identify process improvements and drive process enhancements & prevention strategies to strengthen the control environment and mitigate operational risk
  • Drive Third Party Lifecycle Management, Regulatory guidelines Contract Terms & Conditions and Information Security


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