Virtual Office Support Specialist

hace 9 horas


San José, San José, Costa Rica Emerson A tiempo completo

About the Role

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We are seeking a skilled Virtual Office Support Specialist to join our technical operations team. As a key member of this team, you will play a crucial role in providing top-notch support to our internal and external customers.

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Key Responsibilities:

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  • Participate in daily operations by providing tier 1 support with assistance as required">
  • Execute low complexity internal tasks and duties">
  • Assist in troubleshooting using documented standards for low to medium complexity issues">
  • Observe and participate in interactions and troubleshooting with internal and external customers">
  • Examples of activities include:">
  1. ">
  2. Deployment of systems in a virtual environment">
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Requirements

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To be successful in this role, you will need:

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  • ">
  • A Bachelor's degree in Information Technology, Engineering, or equivalent experience level in a related field">
  • 0-2 years' experience in VMware vSphere and VCenter, MS Windows server OS, deployment of virtual machines in a large virtual environment, networking (certifications desirable), and excellent verbal and written communication skills in English">
  • Familiarity with Dell enterprise hardware, datacenter operations, ISO 27001 Information Security Management System, and experience using MS Office, SharePoint, and Teams">
  • PREFERRED QUALIFICATIONS:">
    • ">
    • Knowledge of vRealize Operations Manager">
    • Experience with Emerson Automation Solutions products, processes, and standards">
    ">

Benefits and Career Development

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We offer a dynamic work environment, competitive compensation package, and opportunities for career growth and development. If you're looking for a challenging and rewarding role that aligns with your skills and interests, we encourage you to apply.



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