AP Operations Manager

hace 4 semanas


San José, San José, Costa Rica Splunk A tiempo completo

A key aspect of Splunk's Unified Security and Observability Platform is its ability to foster a culture of authenticity and inclusivity among its 11,000+ global organizations. As a Manager, AP Operations, you will play a pivotal role in establishing our Costa Rica shared services center and leading the Global AP process. This position will report to the Senior Manager, AP Operations.

Responsibilities:

• Hire, train, and mentor new team members in the Costa Rica shared services center.

• Provide career guidance and support to the team.

• Ensure workload distribution is even, ensuring the team's success and meeting SLA requirements.

• Manage the end-to-end global AP process, including timely invoice processing, reviewing and approving invoices over $100K for accuracy and policy compliance, processing weekly and ad-hoc payment runs, and managing escalations for non-PO payment request exceptions.

• Serve as an escalation point for AP communications through ServiceNow and Slack.

• Monitor and clean the AP aging report for all subsidiaries, including monthly review and sign-off for 30+ day debit balance review for internal audit.

• Support cash management by reviewing and maintaining an up-to-date and accurate AP aging report.

• Resolve blocking issues by providing world-class customer service to internal and external business partners.

• Participate in collecting relevant data, preparing trend reports, and analyzing data to communicate findings to managers, including AP flux analysis, top aging vendor accounts, and aging trend analysis.

• Drive monthly, quarter-end, and year-end close operations.

• Prepare and ensure the completeness of the annual Form 1099 filing.

• Collaborate effectively with cross-functional teams, including Accounting, Tax, Payroll, Procurement, FP&A, Legal, and Business Owners.

• Liaise between AP Analysts and auditors for PWC requests for quarter and year-end audits.

• Collaborate with the AP team to maintain AP-related accounting policies, including documentation of desktop and internal control procedures, identifying process improvements, and implementing efficiencies by gaining a better understanding of process gaps and the system.


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