AP Operations Manager
hace 4 semanas
A key aspect of Splunk's Unified Security and Observability Platform is its ability to foster a culture of authenticity and inclusivity among its 11,000+ global organizations. As a Manager, AP Operations, you will play a pivotal role in establishing our Costa Rica shared services center and leading the Global AP process. This position will report to the Senior Manager, AP Operations.
Responsibilities:
• Hire, train, and mentor new team members in the Costa Rica shared services center.
• Provide career guidance and support to the team.
• Ensure workload distribution is even, ensuring the team's success and meeting SLA requirements.
• Manage the end-to-end global AP process, including timely invoice processing, reviewing and approving invoices over $100K for accuracy and policy compliance, processing weekly and ad-hoc payment runs, and managing escalations for non-PO payment request exceptions.
• Serve as an escalation point for AP communications through ServiceNow and Slack.
• Monitor and clean the AP aging report for all subsidiaries, including monthly review and sign-off for 30+ day debit balance review for internal audit.
• Support cash management by reviewing and maintaining an up-to-date and accurate AP aging report.
• Resolve blocking issues by providing world-class customer service to internal and external business partners.
• Participate in collecting relevant data, preparing trend reports, and analyzing data to communicate findings to managers, including AP flux analysis, top aging vendor accounts, and aging trend analysis.
• Drive monthly, quarter-end, and year-end close operations.
• Prepare and ensure the completeness of the annual Form 1099 filing.
• Collaborate effectively with cross-functional teams, including Accounting, Tax, Payroll, Procurement, FP&A, Legal, and Business Owners.
• Liaise between AP Analysts and auditors for PWC requests for quarter and year-end audits.
• Collaborate with the AP team to maintain AP-related accounting policies, including documentation of desktop and internal control procedures, identifying process improvements, and implementing efficiencies by gaining a better understanding of process gaps and the system.
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