Cloud Technical Specialist
hace 2 meses
As a Cloud Technical Specialist, you will work in an agile environment to build, deploy, configure and maintain systems for IBM clients.
- Be the primary point of contact for clients, responsible for client service requests and ensure timely resolution.
- Identify and investigate issues, provide expert advice and guidance to clients on system maintenance and troubleshooting.
- Collaborate with global teams to share recommendations, solutions and ideas, driving innovation and technical excellence.
- Leverage technical knowledge to enhance services scalability and improve technical support tools.
- Develop skills via projects and IBM's learning platform, staying up-to-date with industry trends and best practices.
Required Expertise: 0-2 years of software development and delivery experience, Cloud/DevOps engineering and/or Linux administration.
Preferred Expertise: Production Kubernetes/OpenShift experience, change management workflows, ELK/EFK stack, distributed event streaming platform, and SQL and/or NoSQL datastores.
About IBM: As a technology leader, IBM is early adopter of AI, quantum computing and blockchain, striving to be a responsible innovator and force for good in the world.
Location Statement: IBM is committed to creating a diverse environment and is an equal-opportunity employer.
Compensation:The estimated salary for this role is $80,000 - $110,000 per year, based on national averages and location.
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