Order Management Specialist with Multilingual Expertise

hace 16 horas


Alajuela, Alajuela, Costa Rica Solventum A tiempo completo
Job Overview

Solventum is a leading provider of innovative solutions for the healthcare industry. Our mission is to improve lives by creating breakthrough products that change patients' lives for the better.

We are seeking an Order Management Associate who will play a critical role in delivering exceptional customer service and ensuring timely order fulfillment. As a key member of our team, you will have the opportunity to make a meaningful impact and contribute to our company's success.

About the Role

The successful candidate will be responsible for:

  • Providing professional customer service to internal and external customers
  • Working independently as well as collaboratively with the team
  • Adapting to rapidly changing patient needs and competing priorities
  • Communicating effectively with stakeholders to obtain missing documentation
  • Following and enforcing company policies and procedures
Requirements

To be successful in this role, you will need:

  • A High School Diploma or equivalent
  • English proficiency (C1)
  • At least two years of customer service experience
  • Related healthcare experience is a plus
What We Offer

Solventum offers a comprehensive benefits package, including competitive pay, health insurance, and opportunities for career growth and development. We value diversity and inclusion and are committed to maintaining a work environment that is free from discrimination and harassment.

We are an equal opportunity employer and welcome applications from qualified candidates.



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