Order Data Entry Specialist

hace 1 semana


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Overview:

We are seeking a detail-oriented and organized Order Data Entry Specialist to join our team. This role involves accurately processing documents, identifying discrepancies, and updating relevant information in our systems.

About the Role:

In this position, you will be responsible for evaluating incoming documents, determining if new orders need to be created or attached to existing ones, and tracking and monitoring related customer records. You will also ensure timely and accurate documentation processing, maintaining good attendance, and actively participating in team activities.

Main Responsibilities:

  • Process documentation accurately and efficiently within agreed Service Level Agreements (SLAs).
  • Handle documents in compliance with established policies.
  • Recognize and process documents efficiently and correctly.
  • Track, monitor, and follow up on documents attached to orders, customer records, and update necessary information in relevant systems.
  • Leverage online authorizations and complete required quotas daily.
  • Maintain an organized workflow and analyze current operating methods to resolve discrepancies.
  • Collaborate with management and other teams to identify and implement process improvements.

Required Skills and Qualifications:

  • High school diploma or equivalent.
  • Fluent English knowledge is required.
  • 1-2 years of customer service or data entry experience preferred.
  • Experience with data management and ERP systems, such as Oracle and Salesforce, is beneficial.

Benefits:

As a valued member of our team, you can expect competitive pay and benefits, including flexible work arrangements through our Work Your Way program. 3M offers programs to support your well-being, both physically and financially.

Compensation and Benefits:

This role comes with a competitive salary range of $45,000 - $60,000 per year, depending on location and experience. Our compensation package includes comprehensive health insurance, retirement plans, and paid time off. We also offer professional development opportunities to help you grow in your career.

What We Offer:

At 3M, we prioritize diversity, equity, and inclusion in all aspects of our business. As an equal opportunity employer, we welcome applicants from diverse backgrounds and promote a culture of respect and belonging. If you're passionate about delivering exceptional results and making a meaningful impact, join our dynamic team today



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