Insurance Management Specialist

hace 3 semanas


Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo
About the Role

We're seeking a highly skilled Insurance Management Specialist to join our team. As an Insurance Management Specialist, you will play a crucial role in ensuring accurate data entry and timely submissions of patient information.

Key Responsibilities
  • Accurate data entry of all patient information, including reviewing documents and filling out necessary paperwork for submission to customers;
  • Uploading documents and customer submissions in SmileCheck;
  • Inputting and reviewing data for Claim accounting;
  • Handling escalations and reporting anomalies;
  • Participating in special projects and other duties as needed;
  • Working with both inbound and outbound customer calls in a fun and team-oriented environment;
Requirements
  • Customer Service Experience & Excellent Customer Satisfaction Skills;
  • Claim Accounting or Account Receivable process knowledge is a plus;
  • English proficiency C1 preferably or B2+ as a minimum (Written and Spoken);
  • Proficient in MS Office, Excel knowledge is a must;
  • Attention to detail and data input of numbers;
  • Great attitude and willingness to help others;
  • Work under pressure;
  • Team player;
Company Profile

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. We're a digital brand that's changing the way people straighten their smiles, and we're looking for talented individuals like you to join our mission.

What You'll Get Out Of It
  • A competitive salary of approximately $45,000 per year;
  • The opportunity to work with a dynamic team and contribute to a company that's making a real difference in people's lives;
  • Professional growth and development opportunities;
  • A positive and supportive work environment;

Join us at SmileDirectClub and be part of something big



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