Operations Specialist for Vendor Chargeback Dispute Management

hace 2 meses


Alajuela, Alajuela, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
About the Role

We are seeking a highly skilled Support Operations Specialist to join our team in Costa Rica. As a key member of the Vendor Chargeback Dispute Management team, you will be responsible for analyzing and investigating vendor chargeback disputes, ensuring that these have been applied correctly.

About the Team

The Vendor Chargeback Dispute Management team is a centralized unit currently located in SJO - Costa Rica. We work as part of the Inbound Business chargeback program and are directly aligned with the VCDM team policies.

About the Job

This is a full-time, permanent, exempt (non-hourly) position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

About the Responsibilities
  • To occasionally meet with our Amazon vendors, stakeholders and customers via virtual meetings and/or calls.


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