Facilities Operations Specialist

hace 15 horas


Alajuela, Alajuela, Costa Rica Jll A tiempo completo

JLL is committed to delivering exceptional facilities management services that support the success of our clients. We're seeking a skilled Facilities Operations Specialist to join our team and contribute to this mission.

Key Responsibilities:

  • Manage supplier relationships and workflow using Corrigo CMMS, ensuring timely response and satisfaction with facility services.
  • Interface with suppliers, landlords, and facilities management teams to resolve issues and ensure compliance with Service Level Agreements (SLAs).
  • Analyze reports and dashboards to identify SLA defects in work order completion and payment processing, and implement corrective actions to achieve on-time vendor payments.
  • Ensure accurate PO payment information in client payment systems by investigating any mismatches and recommending corrections.
  • Provide recommendations to facility management teams to resolve disputed or delayed supplier invoices and modify client PO values for timely payment processing.

Requirements:

  • Associate's degree in facilities management, business, or a related field; Bachelor's degree preferred.
  • 2+ years' experience in facility or property administration.
  • Excellent customer service skills and ability to maintain professionalism under stressful situations.
  • Strong analytical and problem-solving skills, with ability to multitask and work without direct supervision.
  • Proficient in MS Office and computerized maintenance management systems, with experience in data analysis and trend identification.

About JLL:

JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals who help real estate owners, occupiers, and investors achieve their business ambitions. Our core values of teamwork, ethics, and excellence are fundamental to everything we do, and we're committed to creating a diverse and inclusive culture where everyone feels valued and empowered to succeed.



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