Bilingual Order Management Associate

hace 2 meses


Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

Solventum is a pioneering company that enables better, smarter, safer healthcare to improve lives. We partner closely with the brightest minds in healthcare to create breakthrough solutions for our customers' toughest challenges. As a Bilingual Order Management Associate, you will make a significant impact in this role. Your responsibilities will include providing excellent customer service to internal and external customers, working independently as well as in a team environment, and adapting to rapidly changing patient needs. You will also communicate internally and externally to obtain missing documentation required for placement and/or billing. In addition, you will develop and manage customer relationships creating loyalty with Clinical Providers and meet weekly/monthly/quarterly production expectations based on department priorities. To be successful in this role, you will require a high school diploma/GED or higher, English proficiency (C1), and two years of customer service experience. Additional qualifications that could help you succeed in this role include two or more years of related healthcare experience, demonstrated problem-solving skills, and ability to multi-task and adapt in a fast-paced and changing environment. Solventum offers many programs to help you live your best life - both physically and financially. We are committed to maintaining the highest standards of integrity and professionalism in our recruitment process.



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