Senior Order Fulfillment Associate

hace 4 días


Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completo
Job Overview
    At Abbott Laboratories, we are seeking a highly motivated and detail-oriented Senior Order Fulfillment Associate to join our team. In this role, you will play a critical part in ensuring seamless order processing and customer satisfaction.

Key Responsibilities:
    As a Senior Order Fulfillment Associate, your primary responsibilities will include:
        * Receiving, verifying, and processing purchase orders efficiently and accurately
        * Resolving any issues or discrepancies with received orders, communicating proactively with customers as needed
        * Collaborating with internal teams to ensure timely shipment of orders and maintain open communication with customers
        * Proactively identifying and addressing potential inventory shortages or shipping delays to prevent disruptions
        * Supporting the Returns and Credits process, working closely with customers to resolve issues efficiently

Requirements and Qualifications:
    To be successful in this role, you will need:
        * A high school diploma or equivalent, with specialized training or experience preferred
        * At least 1 year of experience in customer service or a related field, with a strong focus on problem-solving and communication skills
        * Ability to work effectively in a fast-paced, matrixed environment with multiple stakeholders
        * Strong analytical and organizational skills, with attention to detail and ability to multitask
        * Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers

About You
    We are looking for an experienced professional who is passionate about delivering exceptional customer service and ensuring seamless order fulfillment. If you have a proven track record of success in a similar role and possess excellent communication and problem-solving skills, we encourage you to apply.

The estimated salary for this position is $45,000 - $65,000 per year, based on location and experience.

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