Global Operations Coordinator
hace 2 meses
We are seeking a highly skilled Global Operations Coordinator to join our team at Abbott Laboratories. As a key member of our order fulfillment team, you will play a critical role in ensuring seamless delivery of medical devices to our customers.
Key Responsibilities- Receive, verify, and process purchase orders, as well as coordinate medical device distribution to hospitals, sales reps, and distributors.
- Research and resolve order problems, correcting and releasing orders as necessary.
- Communicate inventory shortages and shipping status to sales reps and customers, providing inventory availability on back-ordered items.
- Perform proactive follow-up with sales reps/customers for correct inventory records and timely billing.
- Obtain approvals, issue, and track returns and credits based on procedures, working with customers to expedite returns.
- Research and prepare billing corrections to ensure proper billing and commission payments.
To be successful in this role, you will need:
- A high school diploma or equivalent related experience.
- At least 1+ years of customer service or related experience.
- Experience in a matrixed, geographically diverse business environment, with the ability to work with others to accomplish projects.
- The ability to travel up to 10% of the time, including internationally, and maintain regular attendance with scheduled overtime.
- Demonstrated competence in English spelling, grammar, and punctuation, with the ability to pass a reading comprehension pre-employment examination.
- SAP knowledge and experience in biotech, bio-instruments, or medical devices industries are desired.
The estimated salary for this role is $65,000 - $85,000 per year, depending on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
About Abbott LaboratoriesAbbott Laboratories is a global healthcare leader that combines innovative science, technology, and expertise to deliver high-quality medical products and services to patients around the world.
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