Senior Workflow Coordinator

hace 2 meses


Alajuela, Alajuela, Costa Rica Jll A tiempo completo

Job Summary

We are seeking a highly skilled Senior Workflow Coordinator to join our team at JLL. As a key member of our operations team, you will be responsible for managing digital operations on projects, responding to stakeholder requests, and ensuring delivery within SLAs.

Key Responsibilities

  • Manage digital operations on projects, including project scoping, stakeholder communication, and issue escalation.
  • Develop and maintain reports and records of all invoices and billings.
  • Build strong relationships with requestors and stakeholders through active communication and project delivery.
  • Work with data on the workflow management tool to create daily, weekly, monthly, and ad hoc reports for stakeholders and internal teams.
  • Manage projects independently, including creative operations, process improvement, and operational updates.

Requirements

  • Bachelor's or Licenciatura degree as a minimum.
  • 3+ years of experience in managing creative operations in an agency or service delivery set-up.
  • Excellent oral and written communication skills, with the ability to clearly explain design decisions in words and writing.
  • Able to learn new tools and processes quickly and work in a fast-evolving environment.
  • Experience in working in Commercial Real Estate will be an added advantage.

About JLL

JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.



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